Restaurant General Manager

KEONBAE is a Japanese and Korean-inspired restaurant located in the heart of Kidbrooke, South East London. We offer a unique and interactive dining experience, combining a conveyor belt sushi system with Korean BBQ grills, bringing together quality food, modern dining technology, and warm hospitality.

We are looking for an experienced, passionate, and hands-on General Manager to lead our restaurant operations, develop a high-performing team, and deliver an exceptional customer experience.

Key Responsibilities

• Restaurant Operations: Oversee daily operations, ensuring smooth service across conveyor belt sushi and Korean BBQ dining areas while maintaining high standards of food quality, cleanliness, and safety.
• Team Management: Recruit, train, motivate, and supervise staff, manage rotas, and foster a positive, high-performing team.
• Customer Experience: Deliver excellent hospitality, handle customer feedback, and build strong relationships with local residents to encourage repeat visits.
• Financial Performance: Drive sales and profitability, control labour and operating costs, minimise wastage, and monitor key performance indicators.
• Marketing & Business Growth: Support promotions, local marketing initiatives, and customer loyalty strategies to grow the restaurant's reputation and customer base.
• Compliance & Standards: Ensure compliance with food hygiene, health and safety, and licensing regulations, including safe operation of conveyor belt systems and BBQ grills.
• Business Ownership Mindset: Work closely with the owners to identify opportunities, improve efficiency, and continuously enhance overall restaurant performance.

Requirements

• Minimum 3 years of experience in a Restaurant General Manager, Restaurant Manager, or similar senior restaurant management position. Preferably with knowledge in Korean/Japanese cuisine setting
• Strong leadership, communication, and problem-solving skills.
• Good understanding of restaurant financial management, including labour costs, food costs, and sales performance.
• Excellent customer service skills and a genuine passion for hospitality.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Strong knowledge of UK food hygiene and health and safety standards.
• Flexibility to work evenings, weekends, and bank holidays as required.

What We Offer

• Competitive salary based on experience.
• Supportive working environment with direct communication with the restaurant owners.
• Opportunity to contribute ideas and shape the future growth of KEONBAE.
• Long-term career development opportunities as the business grows.

Pay: £32,000.00-£40,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Store discount

Experience:

• Restaurant management: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person