Restaurant Host

HOST

The primary responsibility of a Host is to prepare the dining areas for each shift; lights on, umbrellas up, host stand ready with supplies needed.  A Host will accurately confirm dining reservations, politely greet and seat members at their reserved tables, distribute menus and dinner specials, and assign a server to the table.  A host will also assist the bussers with removing soiled dishes, glassware and silverware from tables and perform other duties as assigned.

RESPONSIBILITIES

• Set up and stock host stand(s) with all necessary menus and supplies for the day.
• Maintain clean and orderly stations throughout the day.
• Maintain a positive and professional approach with coworkers and members.
• Greet every member and guest with a smile, escort members/guests to tables.
• Receive and Record reservations accurately, by phone, email, online and in-person.
• Manage reservations and a wait-list.
• Clearly Communicate with members.
• Be active in continuous learning of steps of service and food & beverage knowledge.
• Manage the seating chart.
• Seat guests and distribute menus, specials and communicate next steps of service.
• Clean and sanitize menus, your workspace and assist the bussers with tables.
• Manage to-go orders.
• Complete opening and closing side work.
• Comply with sanitation regulations and safety standards.
• Maintain a positive and professional approach with coworkers and members.

ABOUT YOU

• Previous Restaurant Host / Scheduling Assistant experience preferred, but not required.
• Accuracy in listening, writing and verbalizing what you see and hear.
• Ability to smile, be pleasant, and accommodating – Be hospitable.
• Speak and read English, clearly and neatly write numbers and letters.
• Follow procedures.
• Passion for service and obsessed with organization.
• Work at a fast pace, stay productive.
• Dependable - Report to work, in uniform and ready to work.
• Exercise common-sense.

REQUIREMENTS

• Must possess valid identification and social security card.
• Must pass a pre-employment drug screen.
• Adhere to Kenwood Country Club policies, including, but not limited to, the NO Cell Phone policy.

DRESS CODE / UNIFORM

• You wear all black non-slip shoes, black slacks, and black belt.
• Kenwood will provide a polo shirt to be neatly tucked in and a nametag.
• You must have a good hygiene routine and neatly combed hair pulled back from your face.

AVAILABILITY

• We are open Tuesday through Sunday and on Holidays.
• Typical shifts are 10:30am to 3:30pm (AM Shift) and 4:30pm to 9:30pm (PM Shift) - Times will vary.

PAY RATE

This position pays the current Montgomery County, MD minimum wage as allowed by law.