Restaurant Host

Grove City, Ohio, USA

Department:

Food & Beverage

Job Type:

Part Time or Full Time

ABOUT THE ROLE

We are currently seeking friendly and organized individuals to join our team as Hosts/Hostesses. As a Host/Hostess, you will play a vital role in overseeing tables, seating dining guests, and being the first point of contact for our establishment. You will also be responsible for answering phone calls, providing event information, creating reservations, and ensuring a smooth flow of guests in the restaurant.

REQUIREMENTS:

Responsibilities:

• Oversee table assignments and seating arrangements, ensuring efficient seating of dining guests.
• Communicate with servers to determine availability and manage table distribution to balance workload among servers.
• Greet guests with a warm welcome and provide them with menus, guiding them to their designated table.
• Answer incoming phone calls promptly and professionally, providing information, taking reservations, and answering customer inquiries.
• Stay informed about club events, promotions, and activities to provide accurate information to guests.
• Assist guests in registering for events and making reservations, offering recommendations and insights.
• Maintain a professional and organized reservation system, ensuring accurate recording of guest information and special requests.
• Manage and update the reservation book, monitor table availability, and maximize seating capacity.
• Communicate with the kitchen and serving staff to ensure a smooth flow of service and timely seating of guests.
• Provide assistance and support to guests as needed, addressing concerns, and resolving any issues that arise.
• Coordinate with other host/hostess team members to ensure seamless transitions between shifts and provide consistent service.
• Maintain a clean and organized host/hostess station, including menus, promotional materials, and reservation supplies.
• Hostesses have the opportunity to earn tips on carry-out orders.

Requirements:

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Friendly and welcoming demeanor, creating a positive first impression for guests.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with the club's events, promotions, and activities.
• Proficiency in handling phone calls and using reservation systems.
• Flexibility to work evenings, weekends, and holidays as per restaurant schedules.
• Prior experience as a host/ hostess or in a similar role is preferred.
• Knowledge of restaurant operations and seating protocols.

ABOUT THE COMPANY

At Pinnacle Golf Club, we are proud to offer a range of dining options that cater to both our members and the general public. Cimi’s Bistro, our signature restaurant, is open to everyone, meaning you don’t need to be a member to enjoy our exceptional cuisine. Whether you're stopping by for a casual lunch, a relaxing dinner, or a special event, Cimi's welcomes all with an inviting atmosphere and a menu designed to delight every palate.