Restaurant Host/Hostess

We are seeking a friendly and professional Restaurant Host/Hostess to join our team. The Host/Hostess will be the first point of contact for guests, providing a warm welcome and excellent service.

Duties

• Greet guests with a friendly and welcoming attitude
• Seat guests and manage reservations
• Provide menus and relay accurate information regarding menu items
• Answer the phone
• Assist in maintaining cleanliness in the dining area
• Handle guest inquiries and resolve any issues promptly
• Collaborate with servers and kitchen staff to ensure efficient service
• Nights and weekends are required

Experience

• Prior experience in hospitality, food service, or related field preferred
• Excellent communication and customer service skills
• Proficiency in using Aloha POS or similar restaurant software is a plus
• Ability to work well under pressure in a fast-paced environment
• Strong guest relations skills and attention to detail
• Flexibility to work in a restaurant or hotel setting

Other Job Responsibilities:

• Constantly and consistently exhibit The Preserve core values and standards of service.
• Communicate effectively with servers and dining room manager(s) to ensure flow of guests being seated moves as efficiently as possible, minimizing guests wait time.
• Evaluate the dining status of seated guests in order to be prepared for guests yet to arrive.
• Determine number of guests in party, if reservation has been made and determine the appropriate seating location based on established standards for distribution of guests to servers.
• Offer alternative times or dining locations if not able to seat immediately and pro-actively offer to call about securing those arrangements for the guest if able.
• Maintain a current knowledge of menu items, basic ingredients and preparation methods in order to be able to answer guest’s questions.
• Utilize computer systems to efficiently and accurately enter guest information and to collect payment from guests.
• Provide a warm farewell and invite guests to return again soon.

Join our restaurant team as a Host/Hostess to create memorable dining experiences for our guests while working in a dynamic and rewarding environment.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift

Application Question(s):

• Are you available to work weekends?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Ability to Commute:

• Wyoming, RI 02898 (Required)

Work Location: In person