Restaurant Host/Hostess

Overview
We are seeking a friendly and organized Restaurant Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth dining experience. This role requires excellent communication skills and a passion for providing exceptional customer service in a fast-paced restaurant environment.

Responsibilities

• Greet guests upon arrival with a warm and inviting demeanor.
• Manage reservations and seating arrangements efficiently to optimize flow and minimize wait times.
• Maintain an organized waiting list and communicate wait times accurately to guests.
• Provide menus and inform guests of daily specials or promotions.
• Assist in coordinating the dining room to ensure a pleasant atmosphere for all patrons.
• Handle guest inquiries and concerns with professionalism, ensuring satisfaction throughout their visit.
• Collaborate with servers and kitchen staff to ensure seamless service delivery.
• Utilize POS systems such as Aloha POS or Micros POS for efficient table management and guest tracking.
• Uphold high standards of cleanliness and organization at the host stand and surrounding areas.

Requirements

• Previous host/host experience in a restaurant setting is preferred.
• Background in food service or hospitality is advantageous.
• Strong customer service skills with the ability to create positive guest interactions.
• Excellent communication skills, both verbal and non-verbal, to effectively engage with guests and staff.
• Familiarity with POS systems, particularly Aloha POS or Micros POS, is a plus.
• Experience in hotel guest services or related fields is beneficial.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
• Strong phone etiquette for handling reservations and inquiries professionally. Join our team as a Restaurant Host/Host where your contributions will help create memorable dining experiences for our guests!

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Work Location: In person