Restaurant Host/Hostess

Host / Hostess Job Description

Capri Pizza – Hilton Head Island

The host is the first and last impression of the restaurant. This role sets the tone for the guest experience by providing a warm, organized, and efficient welcome while maintaining flow of service throughout the dining room.

Primary Responsibilities

Guest Experience

• Greet every guest immediately with a genuine, friendly attitude
• Maintain a clean, professional appearance and positive energy at all times
• Manage waitlists and provide accurate wait times
• Seat guests to tables while engaging in light, welcoming conversation
• Thank guests as they leave and invite them back

Seating & Flow of Service

• Manage table rotation fairly and efficiently
• Communicate clearly with servers and management regarding seating
• Understand table numbers, sections, and server assignments
• Avoid over seating or overwhelming the kitchen and bar
• Adjust pacing based on volume (rushes, slow periods, etc.)

Restaurant Awareness

• Have full knowledge of the menu (basics, popular items, allergies)
• Be aware of daily specials, promotions, and events
• Recognize regulars and returning guests when possible

Cleanliness & Organization

• Keep host stand clean, stocked, and organized
• Maintain cleanliness of entrance, waiting area, and menus
• Assist in light cleaning during slow periods
• Ensure restrooms are checked periodically

Team Support

• Communicate effectively with servers, bartenders, and kitchen staff
• Assist with running food, bussing tables, or resetting when needed
• Stay aware of the overall restaurant needs and jump in to help when necessary

Key Skills & Qualities

• Strong communication and people skills
• Ability to stay calm under pressure
• Organized and detail oriented
• Friendly, outgoing, and professional demeanor
• Ability to multitask in a fast paced environment

Expectations

• Be on time and ready to work
• Maintain a positive attitude, even during high volume shifts
• Represent the restaurant with professionalism at all times
• Prioritize guest experience above all

Pay: $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person