Restaurant Host/Hostess

About Langosteria

Langosteria Group, in strong expansion, was founded in 2007 when CEO Enrico Buonocore opened the first restaurant in Milan's Via Savona: Langosteria. Langosteria quickly became a benchmark in Milan's dining scene, distinguished by its relentless pursuit of the highest quality ingredients.

The Group currently operates 7 exclusive restaurants across Milan, Santa Margherita Ligure, Paris (Langosteria at Cheval Blanc) and St. Moritz, with the prestigious addition of Langosteria at the historic Raffles Hotel London at The OWO in the heart of Whitehall, London.

About the Job

At Langosteria, every detail matters and every guest experience tells a story. We’re looking for Host/Hostess / Customer Assistant who will be the face of our restaurant, ensuring each guest feels welcomed, recognized, and eager to return.

This role is key in creating emotional connections with our guests, supporting the reservations management and seating, and turning every interaction into a memorable moment.

• You'll be the first and last point of contact for our guests, ensuring a warm and professional welcome
• Support the management of reservations, seating plans, and guest flow with precision and care
• Build strong relationships with regular and VIP guests
• Handle feedback and special requests with discretion and empathy
• Collaborate closely with the Guest Relations Manager and FOH team to ensure seamless service

About You

• Minimum one year of experience in same or similar role in fine dining / Michelin starred restaurants
• Passionate about hospitality and guest experience in a fine dining environment
• Highly organized, detail-oriented, and calm under pressure
• Excellent communicator with a natural sense of elegance and empathy
• Proactive, problem-solver, and guest-focused mindset
• Fluent in Italian & English (B2+) – French is a plus (B1+)

We offer

• Competitive salary package.
• All legal benefits plus additional perks.
• International and dynamic environment.
• Continuous training.
• Real professional growth opportunities.

Next Steps

Once we have received your CV, we will take the time to review it carefully.
If there is a match with this or other open positions within the Group, we will contact you to start getting to know each other.
The selection process generally includes an interview with Talent Acquisition Team, a technical interview with a Line Manager, and possibly an interview with the company’s executive team.
The order and number of interviews may vary depending on recruitment needs.
Alternatively, we will be happy to keep your CV in our database so that we can review it for future opportunities.

Benefits:

• Company pension

Application question(s):

• Do you have the legal right to work in the UK without requiring visa sponsorship now or in the future?
• How many years of experience do you have in customer service, hospitality, guest relations or a similar role?
• Are you available to work flexible shifts, including evenings, weekends and public holidays?

Experience:

• Customer assistant : 3 years (required)

Language:

• English and Italian and French or Spanish (required)

Work authorisation:

• Regno Unito (required)

Work Location: In person