Restaurant Host/Hostess

Job Overview

Starting pay $9 plus tips.
Join our dynamic team as a Restaurant Host/Hostess, where your vibrant personality and exceptional customer service skills will set the tone for an unforgettable dining experience. In this energetic role, you’ll be the welcoming face of our restaurant, guiding guests seamlessly from arrival to seating while ensuring their needs are met with enthusiasm and professionalism. Your positive attitude and communication skills will help create a warm, inviting atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality expertise and be part of a lively team dedicated to guest satisfaction.

Duties

• Greet guests warmly upon arrival, making them feel instantly welcomed and valued
• Manage reservations efficiently using POS systems such as Aloha POS or Micros POS, ensuring accurate seating arrangements
• Maintain a clean and organized host stand, including waiting areas and reservation logs
• Communicate effectively with servers, kitchen staff, and management to coordinate guest seating and special requests
• Answer phone inquiries with professionalism, providing accurate information about wait times, reservations, and restaurant offerings
• Assist guests with seating preferences and accommodate special needs or requests promptly
• Monitor guest flow during peak hours to optimize seating efficiency and reduce wait times

Experience

• Prior experience as a host or hostess in a fast-paced restaurant environment is preferred but not required; enthusiasm and a desire to learn are equally valued
• Strong customer service background with excellent communication skills, including phone etiquette and guest relations expertise
• Familiarity with food service operations and restaurant procedures enhances effectiveness in this role
• Experience with POS systems such as Aloha POS or Micros POS is advantageous
• Hospitality or hotel experience can provide a solid foundation for delivering exceptional guest experiences
• Ability to handle multiple tasks simultaneously while maintaining a positive attitude in a lively setting

This role is perfect for motivated individuals passionate about hospitality who thrive on creating memorable guest experiences. If you're energetic, detail-oriented, and eager to grow within the food service industry, we invite you to join our team!

Pay: From $9.00 per hour

Benefits:

• Employee discount

Work Location: In person