Restaurant Manager / Assistant Manager

About the role

This is an exciting opportunity to join the talented team at Pangolin Investments Pte Ltd as a Restaurant Manager or Assistant Manager. Reporting to the Operations Manager, you will be responsible for the overall management and smooth running of the company's flagship restaurant located in the Central or East Region. This is a full-time role, with opportunities for growth and development within the organisation.

What you'll be doing

1. Oversee all aspects of restaurant operations, including scheduling, inventory management, and service delivery
2. Lead, develop and motivate a team of restaurant staff to provide exceptional customer service
3. Implement and monitor operational procedures to ensure compliance with health, safety and hygiene standards
4. Analyse sales data and customer feedback to identify opportunities for improvement and drive revenue growth
5. Collaborate with the culinary team to enhance the menu and dining experience
6. Handle customer inquiries and complaints in a professional and timely manner
7. Participate in the planning and execution of marketing and promotional activities
8. Manage the restaurant's financial performance, including budgeting and cost-control

What we're looking for

1. Minimum 5 years' experience in a restaurant management role, preferably within the hospitality industry
2. Strong leadership and people management skills with the ability to build and motivate a high-performing team
3. Excellent customer service orientation and problem-solving abilities
4. Proficient in financial management, including budgeting, inventory control and cost-analysis
5. Thorough understanding of food safety, health and safety regulations
6. Exceptional communication and interpersonal skills
7. Passionate about the hospitality industry and delivering an exceptional dining experience

What we offer

At Pangolin Investments Pte Ltd, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:

1. Competitive salary, bonus dividends and care leaves etc
2. Opportunities for professional development and career advancement
3. Discounts on dining and entertainment at our portfolio of restaurants

About us

Pangolin Investments Pte Ltd is a leading F&B company, with a growing portfolio of premium Chinese, Mala and Korean restaurants, food courts over 18 outlets across the region. Our mission is to deliver exceptional dining and hospitality experiences that delight our customers and create value for our stakeholders. Guided by our core values of innovation, excellence and sustainability, we are committed to being a responsible and socially conscious corporate citizen.

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