Restaurant Manager

The position of Restaurant Manager is a level 3 employee under the Fast Food Industry Award 2020.

To be appointed the position of Restaurant Manager, you will be required to complete the following training;

• Welcome to Macca’s;
• Restaurant Basic Induction Training;
• Leading the Shift;
• First Aid;
• Fire Training;
• Advancing Your Leadership
• Developing the Leader in Me;
• Customer Experience Course;
• People Performance Course;
• Product Quality Course; and
• Leading Great Restaurants

As the Restaurant Manager I drive outstanding Quality, Service, and Cleanliness(QSC). I am responsible for the overall profitability, sales, people development, food safety and operations of the restaurant, whilst ensuring every customer has a memorable McDonald’s experience. I am the leader of the restaurant and I work closely with my management team to coordinate the various functions and systems that are critical to the success of the Restaurant. I am in charge of the restaurant and accountable for all decisions made and results achieved. I lead by example, enforce and comply with restaurant safety and security standards which includes investigating all incidents and taking corrective actions to ensure a safe working environment for all employees and customers.

QSC&V Responsibilities:

• I support the Operations PACE cycle including the implementation and execution of any action plans.
• I utilise shift management evaluation tools to effectively identify QSC performance issues on my management teams shifts.
• I comply with all McDonald’s food safety minimums including the completion of daily and monthly food safety checklists. I identify opportunities to coach my employees on the correct food safety procedures.
• I create a customer experience culture and exhibit the required behaviours for the delivery of exceptional customer experience.

PEOPLE Responsibilities:

• I succession plan for long-term business success, and people development.
• I actively seek out opportunities to coach and develop my management team. I identify and take action to resolve performance opportunities and conduct six monthly management performance reviews.
• I hold regular manager meetings to ensure we remain focused on restaurant goals, as well as providing business updates and recognising individual high performers.
• I effectively create management schedules that adhere to the management rostering principles.
• I am responsible for achieving all people minimums to meet the requirements of the Fast Food Industry Award 2020.

PROFIT Responsibilities

• I conduct weekly department catch ups with each of my department managers. I work with them to ensure system targets are clearly identified, communicated and achieved within the restaurant.
• I achieve restaurant profit and growth through the ongoing monitoring of budgets; developing strategies and plans to effectively and appropriately respond to trends.
• I utilise restaurant metrics and reporting data to assess progress against goals and identify actions if required.

SALES Responsibilities

• I create and build a restaurant business plan to grow sales through increased guest counts.
• I understand my local competitors and strategically create an effective local store marketing plan.
• I lead the successful implementation of new operating platforms and business initiatives to deliver on the brand promise.
• I identify ways to connect and build relationships with the wider community to support the McDonald’s brand.

Pay: $86,194.00 – $90,000.00 per year

Benefits:

• Employee discount
• Employee mentoring program
• Free drinks
• Free food
• Salary packaging
• Travel reimbursement

Experience:

• McDonalds : 1 year (Required)

Language:

• English (Required)

Work Authorisation:

• Australia (Preferred)

Location:

• Geraldton WA 6530 (Required)

Work Location: In person