Restaurant Manager

PRIMARY RESPONSIBILITIES

Restaurant Manager to oversee daily operations, ensure excellent customer service, and drive overall store performance. The ideal candidate is a strong leader with a passion for food service, team management, and operational excellence.

JOB QUALIFICATION

• Bachelor’s degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management (or equivalent experience).
• At least 3–5 years of experience in restaurant operations or management
• Preferably has an experience in sales forecasting, food costing, cost control, and inventory management.
• Experience in handling staff attendance, payroll coordination, or timekeeping systems and gov't mandated benefits.
• Experience in administrative works
• Experience in BOH and FOH Staff Management and operations.
• Knowledge of food safety standards, health and safety regulations and restaurant systems
• Customer-focused mindset with the ability to maintain high service standards and resolve guest concerns professionally.
• Amendable to work in Quezon City
• Ability to work in a fast-paced environment
• Strong communication, problem-solving, and decision-making abilities.
• Willing to work on shifting schedules, weekends, and holidays as needed.

Key Responsibilities:

• Oversee the restaurant’s daily operations, ensuring smooth and efficient workflow.
• Drive sales performance while managing costs, inventory, and overall store profitability.
• Lead, coach, and mentor the team to achieve operational goals and deliver outstanding customer service.
• Supervise, train, and schedule restaurant staff, including servers, kitchen staff, and cleaners.
• Ensure high standards of food quality, service, cleanliness, and safety
• Handle customer concerns professionally and ensure every guest leaves satisfied.
• Ensure compliance with company policies, sanitation, and safety regulations
• Monitor sales, prepare daily sales reports, and submit operational reports to management.
• Monitor inventory, supplies, and purchasing of needed supplies
• Monitor and verify Daily Time Records (DTR) of restaurant staff, ensuring accuracy of attendance, timekeeping, and submission for payroll and government mandated benefits processing
• Provides administrative support through accurate documentation, data entry, and record‑keeping.
• Coordinate administrative tasks such as scheduling, training, and performance evaluations.
• Prepare daily, weekly, and monthly reports (sales, manpower, inventory)
• Handle customer inquiries, feedback, and complaints in a professional manner.
• Perform other tasks assigned by the owner or higher management.