Restaurant Manager

KNC Group of Companies is looking for a Restaurant Manager for our Mang Inasal Store who will be responsible for overseeing the daily operations of a restaurant. This involves managing staff, ensuring high standards of food quality and service, and handling customer relations.

Key Responsibilities:

1. Staff Management:

• Hire, train, and supervise restaurant staff, including servers, cooks, and dishwashers.
• Assign roles and responsibilities based on staff skills and restaurant needs.
• Manage staff schedules, ensuring adequate coverage for busy times.
• Monitor and evaluate staff performance, providing feedback and training when needed.
• Foster a positive, team-oriented work environment.

2. Customer Service:

• Ensure that customers receive excellent service at all times.
• Handle customer complaints or issues in a professional and timely manner.
• Monitor customer satisfaction and adjust operations to improve service.

3. Operational Efficiency:

• Ensure the restaurant is compliant with health and safety regulations, including sanitation and food safety standards.
• Maintain inventory levels, placing orders for supplies as needed.
• Oversee food quality, presentation, and portion control.
• Ensure the restaurant maintains cleanliness and organization.
• Manage opening and closing procedures for the restaurant.

Qualifications:

• 3–5 years of proven experience in the restaurant industry, preferably in supervisory or management roles.
• Preferably with Mang Inasal store working experience.
• Prior experience working with Jollibee or a similar quick-service restaurant is highly preferred.
• Demonstrated strong leadership and effective communication skills.
• Ability to multitask, prioritize tasks, and resolve issues in a fast-paced environment.
• Excellent organizational and time management abilities.
• Solid understanding of health, safety, and sanitation standards in the food service industry.
• Proficient in using restaurant management systems and basic financial tools (e.g., inventory, sales reporting, scheduling).
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations.