RESTAURANT MANAGER

Restaurant Manager

About the Role

LUX AND VINE PTE. LTD. is seeking an experienced and hands-on Restaurant Manager to take responsibility for the overall day-to-day operation of the restaurant on a full-time basis in Marymount, Central Region.

The Restaurant Manager will be responsible for ensuring smooth and efficient restaurant operations, maintaining high standards of customer service, leading and developing the service team, managing manpower and inventory, monitoring operational and financial performance, and working closely with the kitchen team and Management to deliver a consistently high-quality dining experience.

As coffee and café operations form an important part of the business, the successful candidate should also have strong practical knowledge and experience in coffee preparation and café operations.

Key Responsibilities

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient operations.

• Lead, supervise and motivate the restaurant team to deliver consistently high standards of service and customer experience.

• Plan staff rosters, organize shifts and ensure appropriate manpower coverage according to operational requirements.

• Conduct regular staff briefings, training and on-the-job coaching to maintain service, product knowledge and operational standards.

• Monitor staff performance, provide constructive feedback and handle disciplinary or performance matters appropriately.

• Ensure excellent customer service and respond promptly and professionally to guest feedback and complaints.

• Maintain high standards of food and beverage quality, presentation, cleanliness, staff grooming and overall restaurant standards.

• Ensure all service areas and stations are properly prepared and have the required mise-en-place before operations.

• Monitor inventory levels, conduct regular stock checks and ensure adequate supplies of food, beverages, operating equipment and other restaurant supplies.

• Monitor restaurant sales, revenue and expenses and prepare operational reports as required by management.

• Ensure compliance with food hygiene, sanitation, workplace safety and other applicable regulatory requirements.

• Safeguard restaurant cash, stock, equipment and other company assets and ensure proper operational controls are followed.

• Maintain and enhance the restaurant's image and recommend improvements to service standards, customer experience and operating procedures.

• Support restaurant promotions, events and marketing initiatives to increase customer traffic and build customer loyalty.

• Implement and maintain company policies, procedures and operational standards.

• Perform any other duties and responsibilities as assigned by management.

Requirements

• 3 to 5 years of relevant experience in F&B operations, preferably with supervisory or managerial experience in a restaurant or café environment.
• Strong knowledge and practical skills in coffee, coffee preparation and café operations, together with restaurant management experience.
• Strong understanding of restaurant operations, including Front of House (FOH) and coordination with Back of House (BOH).
• Good knowledge of food and beverage service and customer service standards.
• Strong leadership and people-management skills, with the ability to train, motivate and develop a team.
• Good understanding of inventory management, cost control and restaurant financial performance.
• Strong communication, interpersonal and problem-solving skills.
• Hands-on, responsible and able to work effectively in a fast-paced restaurant environment.
• Customer-focused with a strong commitment to service quality and operational standards.
• Familiarity with POS and restaurant management systems will be an advantage.
• Knowledge of food hygiene, sanitation and workplace safety requirements.
• Able to work on shifts, weekends and public holidays according to the restaurant's operating requirements.
• Applicants must be Singapore Citizens or Singapore Permanent Residents, as the Company is currently unable to provide work pass sponsorship for this position.

What We Offer

• Competitive salary package commensurate with experience and qualifications.
• Full-time permanent employment.
• Staff benefits.
• Supportive and professional working environment.

About Us

LUX AND VINE PTE. LTD. is dedicated to delivering exceptional culinary experiences and outstanding customer service. We pride ourselves on maintaining high standards of food quality, presentation and hospitality. Our team comprises passionate professionals who are committed to culinary excellence and creating memorable experiences for our guests.

Apply Now

If you are an experienced and hands-on Restaurant Manager with strong leadership skills, a passion for customer service and practical experience in coffee and café operations, we would like to hear from you.

Please submit your CV and relevant qualifications to LUX AND VINE PTE. LTD.