restaurant manager

About the role

We are seeking an experienced Restaurant Manager to join AWAGYU SDN. BHD. in Johor. This is a full-time position that plays a crucial role in ensuring the smooth day-to-day operations of our restaurant. As Restaurant Manager, you will be responsible for delivering exceptional customer experiences, managing staff performance, and driving profitability. This position is central to maintaining our reputation for quality service and premium dining experiences in the hospitality sector.

What you'll be doing

• Overseeing all aspects of restaurant operations, including opening and closing procedures, inventory management, and financial performance
• Managing and training restaurant staff, including front-of-house and back-of-house teams, to ensure consistent service excellence
• Creating and implementing staff schedules, monitoring performance, and conducting regular training and development sessions
• Ensuring compliance with health, safety, and hygiene regulations and maintaining high standards of cleanliness throughout the restaurant
• Managing customer relationships and resolving complaints professionally and promptly to maintain guest satisfaction
• Monitoring food and beverage costs, controlling waste, and implementing cost-saving measures without compromising quality
• Liaising with suppliers and maintaining relationships to ensure timely delivery of quality products
• Preparing financial reports, managing budgets, and working towards revenue targets and profitability goals
• Promoting special events, menu items, and restaurant initiatives to maximize sales and customer engagement
• Maintaining records of staff performance, customer feedback, and operational metrics

What we're looking for

• Proven experience as a Restaurant Manager or in a similar senior hospitality management role, ideally with 3+ years of experience
• Strong knowledge of food and beverage service standards, restaurant operations, and hospitality best practices
• Excellent leadership and people management skills with the ability to motivate and develop staff
• Exceptional customer service orientation and conflict resolution abilities
• Sound financial acumen with experience in budgeting, cost control, and revenue management
• Strong organizational and multitasking capabilities in a fast-paced environment
• Proficiency in restaurant management systems and point-of-sale software
• Knowledge of food safety and hygiene standards, including HACCP principles
• Excellent communication and interpersonal skills in English and Malay (or other local languages)
• Ability to work flexible hours, including evenings, weekends, and public holidays as required
• A passion for delivering premium dining experiences and maintaining high service standards

What we offer

At AWAGYU SDN. BHD., we value our team members and offer a competitive benefits package designed to support your professional growth and personal wellbeing. We provide opportunities for career development within our growing restaurant business, a supportive and collaborative work environment, and staff benefits including meals during shifts. We are committed to creating a workplace where our managers can thrive and develop their skills in the dynamic hospitality and tourism industry.

About us

AWAGYU SDN. BHD. is a premium dining establishment specializing in authentic yakiniku experiences. Located in Taman Daya Johor, we are dedicated to delivering exceptional quality, outstanding service, and memorable dining moments to our valued guests. Our restaurant combines traditional Japanese yakiniku culture with a modern dining atmosphere, attracting discerning diners who appreciate fine food and excellent hospitality. We are committed to maintaining the highest standards of culinary excellence and customer satisfaction in the competitive hospitality and tourism sector.

Apply now

If you are a dynamic and experienced Restaurant Manager ready to make an impact in our premium dining establishment, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and contact details to apply for this exciting opportunity.