Restaurant Manager

Company Description Percy is an all day diner serving up nostalgic dishes with a twist. Many of our team members have been here since day 1 and we have a fun, passionate team. We cater to the Fishtown neighborhood, larger Philly area + traveling foodies. We also own Forin Cafe (3 locations) and are expanding!

Role Description The Restaurant Manager at Percy is a full-time, on-site role based in Philadelphia, PA, responsible for overseeing day-to-day operations of the diner and event space. This includes managing staff schedules, supporting hiring and onboarding, supervising front-of-house service, and ensuring consistent food and beverage quality. The Restaurant Manager will uphold high standards of customer service, respond to guest feedback, and foster a welcoming atmosphere that reflects Percys' fun and community-focused brand. The role also involves monitoring inventory, coordinating with vendors, maintaining cleanliness and safety standards, and collaborating on events and programming to drive guest engagement and operational efficiency.

Added Plus: We are not open super late or super early!!!

Qualifications

• Strong customer-focused mindset with skills in Customer Satisfaction and Customer Service.
• Experience with Hiring, including training, coaching, and performance management of team members.
• Excellent Communication skills for interacting with guests, staff, and partners in a clear, professional manner.
• Knowledge of Food & Beverage operations, including menu execution, quality control, and basic cost awareness.
• Previous supervisory or management experience in hospitality, café, or restaurant environments.
• Ability to work on-site with a flexible schedule, including weekends and evenings as needed.
• Proficiency in basic point-of-sale systems and operational reporting; familiarity with health and safety regulations.
• High school diploma or equivalent required; additional education in hospitality or business is a plus.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person