Restaurant Manager

OVERVIEW

Position

Restaurant Manager

Department

Hospitality

Reports to

General Manager

Location

Bahrain

About Company & Role Purpose

We are seeking an experienced and service-oriented Restaurant Manager to lead and oversee the day-to-day operations of our fine dining establishment. The ideal candidate will demonstrate exceptional leadership, uphold the highest standards of service, and ensure a memorable dining experience for every guest. A strong understanding of food and beverage operations, team management, and customer satisfaction is essential.

KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES

General

· Oversee and coordinate daily operations across both Front of House (FOH) and Back of House (BOH).

· Ensure exceptional guest experiences by maintaining high standards of service and hospitality.

· Address and resolve customer concerns and complaints promptly and professionally.

· Effectively manage and schedule staff shifts, ensuring proper coverage and productivity.

· Monitor and evaluate team performance, providing ongoing feedback and coaching for continuous improvement.

· Forecast inventory needs and oversee procurement of food, beverages, kitchenware, and cleaning supplies.

· Ensure compliance with health, hygiene, and safety regulations always.

· Uphold and enhance the restaurant's brand image and reputation.

· Develop and implement promotional strategies and local outreach initiatives to attract and retain clientele.

· Identify marketing opportunities, including digital campaigns, social media engagement, and in-house events.

· Train and onboard new hires and maintain continuous development for existing staff in service excellence and restaurant procedures.

· Implement and maintain operational policies and standard operating procedures (SOPs) for long-term success.

BACKGROUND, QUALIFICATIONS & EXPERIENCE

Qualifications

· Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting.

· 3–5 years of experience in a managerial role within the fine dining or upscale hospitality sector.

· Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

· In-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details.

· Proficiency with restaurant management software and POS systems.

· Sound financial acumen with experience in budgeting, cost control, and P&L management.

Skills

· Arabic language is a MUST (spoken and written).

· English language is required (spoken and written).

· Strong leadership, interpersonal, and team-building skills.

· Excellent communication and customer service abilities.

· Ability to work under pressure in a fast-paced, high-end environment.

· Problem-solving mindset and attention to detail.

· Strong organizational and time management skills.

Work Location: In person