Restaurant Manager

About the role

Rising Sun Inn is seeking an experienced Restaurant Manager to lead our dining operations in Kensington, SA 5068. This is a full-time position that offers the opportunity to manage all aspects of our restaurant, from front-of-house service and customer experience to back-of-house coordination and staff management. As Restaurant Manager, you will be responsible for driving operational excellence, maintaining high standards of service, and creating a welcoming environment for our guests. This role is central to the success of our establishment and offers the chance to make a meaningful impact on our business performance and reputation.

Key responsibilities

1. Oversee all daily restaurant operations, including table management, reservation systems, social media, CRM communications, and customer seating arrangements
2. Manage front-of-house and back-of-house staff, including recruiting, training, weekly rostering, scheduling and performance management
3. Ensure consistent delivery of high-quality customer service and address guest concerns promptly and professionally, including online reviews
4. Maintain compliance with health and safety regulations, food hygiene standards and licensing requirements
5. Control food and beverage costs through inventory management, menu analysis and waste reduction initiatives
6. Manage the restaurant budget, track financial performance and identify opportunities for revenue growth
7. Coordinate with the kitchen team to ensure timely and accurate food preparation and presentation
8. Maintain restaurant cleanliness, ambiance and presentation standards at all times
9. Handle administrative duties including payroll, staff records, incident reporting and regulatory documentation
10. Develop and implement promotional activities and customer loyalty programmes

What we're looking for

1. Proven experience as a Restaurant Manager or similar senior hospitality management role, preferably within a busy, multi-service establishment
2. Strong leadership and team management skills with the ability to motivate and develop staff
3. Excellent customer service skills and a passion for delivering exceptional dining experiences
4. In-depth knowledge of food and beverage service standards, including menu knowledge and wine service
5. Proficiency in restaurant management software, point-of-sale systems and Microsoft Office applications
6. Sound understanding of food safety, health and hygiene regulations relevant to hospitality operations
7. Strong financial acumen with demonstrated ability to manage budgets, control costs and maximise profitability
8. Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers and external stakeholders
9. Problem-solving abilities and resilience under pressure, particularly during peak service times
10. Current RSA (Responsible Service of Alcohol) certification or willingness to obtain within the first month of employment

About us

Rising Sun Inn is a well-established hospitality establishment committed to delivering quality dining experiences and warm hospitality to our community in Kensington. We pride ourselves on our welcoming atmosphere, high standards of service, and dedication to customer satisfaction. Our team shares a passion for creating memorable experiences and fostering a positive workplace culture where every member is valued and supported.

What we offer

We offer a competitive salary package commensurate with your experience and qualifications. As a growing business, we are committed to supporting the professional development of our team, offering opportunities for career progression and skills enhancement within the hospitality industry. We believe in maintaining a healthy work-life balance and provide a collaborative working environment where your contributions are recognised and rewarded. Additional benefits include employee discounts and access to industry training and development programmes.

Apply now

If you are an experienced Restaurant Manager ready to take the helm of our dining operations, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience and your availability to commence the role.