Restaurant Manager

Are you a FOH leader with amazing people skills? Do you want to be part of the team running the best restaurant in Rotorua? If yes, read on!

Poco is a stylish 40-seat tapas and wine restaurant in the heart of Rotorua, offering fantastic food, great beverages, and exceptional customer service. We were the first Rotorua restaurant to feature in Cuisine Magazine's Good Food Guide (top 500 restaurants in New Zealand) in 2023 and have been in the guide every year since.

We are looking for an experienced, passionate Restaurant Manager to lead our front of house team.

As Restaurant Manager, you will be responsible for running all things front of house. Your role will include:

• Leading a small FOH team and partnering with the kitchen to ensure a smooth running of service
• Fostering a positive and productive team environment
• Managing day to day staffing requirements and rosters
• Supporting Bar Manager with bar costings and stock control
• Problem solving and dealing with any customer issues or complaints
• Training and mentoring team members, including onboarding and induction for new staff
• Administrative duties including daily cash-ups, entering invoices etc
• Contributing to beverage list, including wine, spirit and craft beer selection and cocktail creation
• Managing private bookings and events
• Input to procedures and policies to improve service, staff management and processes
• Ensuring compliance to health and safety and legal regulations

Our ideal candidate will have:

• At least 2 years of experience in a similar role
• Experience in managing people and leading teams
• Outstanding customer service and people skills
• Current LCQ and Managers Certificate (essential)
• Knowledge of New Zealand wines and food pairing
• Good understanding of food items, ingredients, preparation techniques and flavours
• Be eligible to work in New Zealand

In return we will offer

• A competitive hourly rate and staff benefits
• A friendly, fun and social team environment
• Ongoing training and professional development
• Closed Sundays, Mondays and most public holidays

This is a great opportunity for a talented restaurant manager to make this role their own and join the best restaurant in Rotorua. Rotorua offers an amazing lifestyle so maybe it's time to relocate! If this sounds like you please get in touch.

Please note, only candidates who are legally eligible to work in New Zealand and hold a current LCQ and Managers Certificate will be considered.