Restaurant Manager

About the role

You'll take ownership of the front of house operation at Kaprica, an independent Italian eatery located on Grattan Street in Carlton. You'll be a hands-on restaurant manager who enjoys being on the floor, knows their regulars, develops their staff and understands how to make a busy restaurant run properly.

Key responsibilities

• Leading restaurant service
• Recruiting, training and developing FOH staff
• Building and managing weekly rosters
• Managing labour and keeping staffing levels efficient
• Maintaining consistently high service standards
• Managing bookings and the guest experience
• Handling customer feedback professionally
• Managing opening and closing procedures
• Cash handling and end-of-day procedures
• Stock control and beverage ordering

About you

• Previous restaurant management or senior FOH experience
• Strong leadership skills
• Excellent communication and people skills
• Experience training and managing hospitality teams
• An understanding of rostering, labour costs and restaurant profitability
• Confidence running a busy service
• Strong attention to detail
• A current Victorian RSA
• Good knowledge of food, wine and hospitality
• The ability to deal with problems calmly and make decisions

Benefits

• Real responsibility and autonomy
• Direct involvement with the owners
• The opportunity to build and develop your own team
• Staff meals and benefits
• A relaxed but professional working environment
• An established Carlton venue with a strong local following
• Opportunity to grow with the business

About us

Kaprica is an independent Italian eatery built around simple food, good music and relaxed, genuine hospitality.