Restaurant Manager

Job Objective

To oversee the overall restaurant operations by ensuring exceptional customer service, achieving sales and profitability targets, maintaining operational excellence, and developing high-performing teams.

Key Responsibilities:

• Manage the overall daily operations of the restaurant.
• Drive sales, profitability, and operational efficiency.
• Lead, coach, and develop Shift Managers and restaurant team members.
• Ensure exceptional customer service and promptly resolve guest concerns.
• Maintain compliance with company policies, food safety, sanitation, and quality standards.
• Monitor inventory, labor costs, and operating expenses.
• Analyze business performance and implement action plans to achieve store targets.
• Ensure the restaurant is adequately staffed and team members are properly trained.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• At least 3 years of experience as a Restaurant Manager or in a similar leadership role in the food service industry.
• Proven track record in achieving sales and profitability targets.
• Strong leadership, coaching, and people management skills.
• Excellent problem-solving, communication, and decision-making abilities.
• Customer-focused with a passion for operational excellence.