Restaurant Manager

Venue Manager

In Forno Hamilton | Full-time

In Forno is looking for an experienced and hands-on Venue Manager to lead our Hamilton restaurant.

We are a busy Italian restaurant specialising in wood-fired pizza, fresh pasta and cocktails. We are looking for someone who takes genuine pride in hospitality, enjoys developing a strong team and can confidently manage the day-to-day operation of a fast-paced venue.

About the role

As Venue Manager, you will be responsible for overseeing the daily operation of In Forno Hamilton and ensuring our guests consistently receive excellent food, service and hospitality.

You will work closely with our General Manager, owner, kitchen team and supervisors to maintain high standards across the venue.

Your responsibilities will include:

• Leading and supporting the front-of-house team
• Managing daily lunch and dinner services
• Creating rosters and managing labour costs
• Recruiting, training and developing team members
• Maintaining high standards of customer service
• Responding professionally to guest feedback and resolving issues
• Managing bookings, large groups and functions
• Monitoring stock levels and coordinating orders
• Supporting promotions, events and local marketing initiatives
• Ensuring opening, closing and cleaning procedures are completed correctly
• Maintaining compliance with RSA, food safety and workplace requirements
• Completing daily reports and communicating clearly with senior management
• Working closely with the kitchen team to ensure smooth and efficient service

About you

We are looking for someone who:

• Has previous experience managing or supervising a busy hospitality venue
• Is confident leading a team during high-volume services
• Is organised, reliable and able to follow through on tasks
• Communicates clearly and professionally
• Has a strong understanding of restaurant operations and customer service
• Can manage staffing, stock and costs responsibly
• Is comfortable handling guest complaints and making decisions during service
• Enjoys training people and building a positive team culture
• Is available to work evenings and weekends
• Holds a current NSW RSA certificate

Experience with restaurant booking systems, point-of-sale systems, rostering and online ordering platforms would be highly regarded.

What we offer

• A key leadership position within an established local restaurant
• Support from an experienced General Manager and ownership team
• The opportunity to contribute ideas and improve venue operations
• A friendly, energetic and supportive team environment
• Staff discounts across In Forno venues
• Opportunities to grow as the business continues to develop

If you are passionate about hospitality and confident you can lead a busy restaurant team, we would love to hear from you.

Please apply with your resume and a short introduction outlining your hospitality management experience, availability and why you would be a good fit for In Forno Hamilton.

Pay: $80,000.00 – $90,000.00 per year

Experience:

• Hospitality: 3 years (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person