RESTAURANT MANAGER

About the role

We are seeking an experienced and dynamic Restaurant Manager to join our team in Jakarta. This is a full-time position that plays a pivotal role in the day-to-day operations of our restaurant. As Restaurant Manager, you will be responsible for ensuring exceptional service delivery, maintaining operational excellence, and creating a positive dining experience for all our guests. This role is strategically important to our business, as you will oversee all aspects of restaurant management whilst maintaining profitability and upholding our brand standards.

Key responsibilities

• Oversee all daily restaurant operations, including service, kitchen coordination and front-of-house management
• Lead, train and motivate restaurant staff to ensure consistently high standards of customer service
• Manage staff scheduling, performance reviews and disciplinary matters in accordance with company policies
• Monitor food and beverage quality, presentation and compliance with food safety regulations
• Maintain strict adherence to health, safety and hygiene standards across all areas of the restaurant
• Manage inventory, ordering and stock control to minimise waste and optimise costs
• Analyse financial performance and work towards achieving revenue targets and profitability goals
• Ensure compliance with all relevant local regulations and licensing requirements
• Build and maintain strong relationships with suppliers, customers and local stakeholders
• Address and resolve customer complaints and concerns in a professional and timely manner
• Implement and maintain restaurant standards, policies and procedures
• Contribute to menu development, special events and promotional activities

What we're looking for

• Minimum 3 years' experience in restaurant management or similar hospitality management role

• Strong leadership and team management skills with the ability to motivate and develop staff

• Comprehensive knowledge of food service operations, health and safety regulations, and hospitality best practices

• Excellent communication and interpersonal skills with the ability to engage effectively with staff, guests and suppliers

• Proven track record in financial management, budgeting and achieving operational targets

• Problem-solving ability and resilience in a fast-paced, dynamic environment

• Proficiency in restaurant management systems and point-of-sale software

• Valid Food Safety or Hygiene certification is preferred

• Flexibility to work variable hours including evenings, weekends and public holidays as required by business needs