Restaurant Manager

Job Duties and Responsibilities:
Sales &Financials

Control labour cost, and monitor operating expenses to meet budget.

Work towards achieving Sales targets with the team

Keeping track on the daily sales collection and ensure it is being bank-in accordingly

Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.

Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

Supervise staff and team.

Conduct daily staff briefing and share information.

Coach and motivate the team to maintain high morale.

Maintians staff motivation levels

Take an active role in the day-to-day training and development of the team

Plan weekly duty roster and assign staff for daily operations.

Check tasks assigned are completed as per standards.

Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

Ensures Standard operating procedures followed up

Check to confirm daily tasks are completed

Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.

Check all equipment are maintained and in good working order.

Oversee the smooth running of the operations to ensuring operation efficiency

Ensure all areas of the restaurant remain clean and free of clutter.

Coordinate with purchaser for orderings such as beverages, and-stock.

To order and maintain stock levels to avoid stock outages.

Coordinate with Chef on group booking.

Prepare all reports required including but not limited to:
Sales Reports & Tracking

Duty Roster and Attendance records

Part time and OT records, Inventory reports, All other related reports

Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.

Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.

Maintain a constant focus on providing excellent, memorable guest experiences.

Compiled feedback lists and follow through

Monitor and report on all feedback including online channels

Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.

Builds relationships with regular guest

Skills, and Attitude:
Display initiative, leadership qualities and ability to motivate team

Practice sales selling techniques to increase revenue.

Courteous and patient

A team player and works well with people

Able to work under pressure

Mature pleasant personality and can make sound decisions.

Ability to work in a fast-paced environment

REQUIREMENT

Candidate must possess at least 5 Year(s) of working experience in the related field

Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate will act as a Management for this job position.

Exciting Benefits Await You:
Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).

Performance Rewards: Quarterly incentives and attractive bonuses.

Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.

Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.

Smooth Transitions: Night transport provided for late-night work or transit.

Career Growth Opportunities: Explore advancement within our dynamic organization.

Education Support: Invest in your future with opportunities for further study.

Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Violet Oon Singapore, a highly-acclaimed group of restaurants and creator of Asian gourmet delights that are rooted in Nyonya and Singapore cuisine.

Our dishes represent Singapore's rich history at the crossroads of the world. At Violet Oon Singapore, we feature a myriad of flavours inspired by our Nyonya, Chinese, Indian and Malay kitchens. Guests experience with us will be an immersive dive into the rich heritage of many cultures. With us, you will experience the comfort of traditional favourites redefined by using the finest quality ingredients. The confluence of simplicity and luxury. Everything we put our hand to - from our in-restaurant dining experience to our catered events - reflects our passion for quality food, presented beautifully with sophisticated service.

We are the perfect venue for a reuniting with family and friends, for showcasing Singapore to your overseas friends or for corporates to create a lasting impact on their guests. We are committed to offering the best dining experience where each of our restaurants have a different concept and something new to offer, surprising and delighting our guests every time!