Restaurant Manager

Restaurant Manager

Old Glory Distilling Co. | Clarksville, Tennessee
Full Time | Salary Position

About the Role

Old Glory Distilling Co. is looking for an experienced Restaurant Manager to join our leadership team and help lead the day to day operations of the Old Glory Restaurant.

This is a hands on role for someone who loves hospitality, enjoys leading a team, and knows how to keep a busy restaurant running smoothly.

Our Restaurant Manager will spend most of their time where restaurant managers are most valuable: on the floor, supporting the team, communicating with the kitchen, interacting with guests, maintaining standards, and making sure each shift is set up for success.

You'll work closely with our leadership team and help create an experience that makes guests want to come back.

What You'll Do:
Lead the Restaurant

You'll be one of the leaders responsible for making sure the restaurant is prepared, organized, and operating at a high level each day.

You'll:

• Lead opening and closing restaurant shifts
• Maintain a visible management presence on the floor
• Maintain constant communication between the front of house and kitchen throughout service
• Actively monitor the expo line, ticket times, food quality, and order accuracy
• Expo to keep service moving and ensure food is delivered correctly and efficiently
• Communicate with culinary leadership when ticket times, product availability, staffing, or other kitchen issues could impact the guest experience
• Coordinate with servers and the kitchen when service issues arise so problems are resolved quickly
• Monitor table flow and the overall guest experience
• Support servers, bartenders, hosts, and support staff throughout service
• Solve problems and make real time operational decisions
• Monitor staffing and make adjustments based on business levels
• Interact with guests and professionally resolve concerns
• Maintain Old Glory's standards for cleanliness, organization, service, and hospitality

We believe great restaurant managers lead from the floor and understand what is happening on both sides of the expo window.

Lead & Develop the Team

A big part of this position is taking care of the people who take care of our guests.

You'll:

• Train, coach, and develop restaurant employees
• Conduct pre shift meetings
• Communicate daily priorities, events, menu updates, features, 86'd items, and promotions
• Set clear expectations for hospitality, professionalism, teamwork, and performance
• Recognize great performance and address concerns when necessary
• Participate in interviewing and onboarding new team members
• Assist with scheduling and staffing
• Help identify and develop future leaders

We want someone who can hold people accountable while still being the kind of manager people enjoy working for.

Maintain Standards & Controls

Great restaurant operations happen when the details are handled consistently.

You'll help:

• Monitor labor throughout the shift
• Follow established cash handling and closing procedures
• Review comps, voids, discounts, and refunds
• Participate in inventory and follow established ordering and receiving procedures
• Monitor waste and product usage
• Complete required manager reports and documentation
• Ensure food safety and sanitation procedures are followed
• Maintain cleanliness throughout the restaurant
• Ensure opening, closing, cleaning, and manager checklists are completed
• Keep the restaurant inspection ready every day

We'll provide the systems. We need a manager who will consistently use them and help us continue to improve.

Be an Old Glory Brand Ambassador

Working at Old Glory is a little different from working at a traditional standalone restaurant.

Old Glory is a working distillery, restaurant, Bottle Shop, and destination. Our restaurant team is often a guest's introduction to the entire Old Glory experience.

You'll learn our story, our spirits, our food and cocktail program, our distillery experiences, and what makes Old Glory different.

What We're Looking For

Ideally, you have:

• 2 or more years of restaurant management or strong restaurant leadership experience
• Experience in a full service restaurant
• Strong hospitality instincts
• A strong understanding of the relationship between front of house, expo, and kitchen operations
• The ability to communicate effectively with both FOH and BOH teams during high volume service
• Experience coaching and developing employees
• An understanding of scheduling and labor management
• Familiarity with inventory and basic restaurant cost controls
• Working knowledge of food safety and sanitation
• Strong communication and problem solving skills
• The ability to stay calm and make good decisions during a busy service
• Attention to detail and strong follow through
• A willingness to jump in and help wherever needed

Most importantly, we're looking for someone who cares about hospitality, cares about their team, and takes pride in running a great restaurant.

What Success Looks Like

You notice the guest who has been waiting too long.

You see the server getting overwhelmed and step in.

You see ticket times climbing and communicate with the kitchen before it becomes a dining room problem.

You notice plates sitting in the window and help get them to the table.

You recognize when staffing needs to be adjusted.

You catch the cleanliness issue before a guest does.

You coach someone instead of simply getting frustrated with them.

You follow through.

You communicate.

You take ownership.

And you care about doing things the right way.

Schedule

This is a full time restaurant management position with a schedule based on the needs of the restaurant.

Restaurant managers should expect to work a combination of days, evenings, weekends, holidays, and special events.

Compensation & Benefits

Competitive salary based on experience

Benefits available to eligible full time employees include:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discounts

About Old Glory

Old Glory Distilling Co. is a locally owned distillery, restaurant, event venue, and destination in Clarksville, Tennessee.

Our campus brings together a working distillery, full service restaurant, Bottle Shop and Tasting Room, Silo Park, private events, live music, tours, and experiences centered around Tennessee spirits and hospitality.

We're continuing to grow, improve, and invest in our restaurant operation, and we're looking for people who want to grow with us.

Old Glory Distilling Co. is an Equal Opportunity Employer.

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person