Restaurant Manager

As the Restaurant Manager at Bali Spirit Group, you will be responsible for overseeing and managing food and beverage operations. This role is ideal for someone who thrives on delivering high-quality guest experiences, engagement, and revenue through innovative marketing campaigns and promotional activities.

Key Responsibilities:

• Supervision all the FOH Staff and conduct day to day shift or oversee front of house operation.
• Implement new company policies and procedures by developing plans and instructing staff.
• Maintaining fast, accurate service, positive guest relations, and ensuring F&B products are consistent with company quality standards
• Analyzing and planning restaurant sales levels and profitability.
• Conduct ongoing product knowledge and sales training to maximize sales and increase average spend
• Recruiting, formal & informal training, development, coordination and motivation of front of house staff on an ongoing basis
• Maintain safety and cleanliness of front of house staff, customer areas and areas surrounding restaurant, ensuring all cleaning and maintenance schedules are complied with.
• Work closely with the kitchen and front-of-house teams to deliver top-quality service and consistent guest satisfaction.
• Bring creative ideas for new menus, events, and promotions to increase revenue.
• Monitor inventory, control costs, staff performance and ensure compliance with health and safety regulations.
• Handle guest feedback and resolve service issues effectively.

Requirements:

• Minimum 5 years of experience in the food and beverage industry, with at least 3 years in a supervisory or managerial role.
• Proficiency in food and beverage service, menu planning, and restaurant operations including delivery services.
• Experience managing or collaborating on marketing campaigns, promotions, or branding within the restaurant or hospitality industry is highly desirable.
• Experience in managing a team within in restaurants or event catering operations.
• Strong focus on guest satisfaction and service standards.
• Effective verbal and written communication with staff, guest and vendors.
• Ability to handle customer complaints and operational issues calmly and efficiently.
• Experience in Budgeting, cost control, revenue management and inventory tracking.
• Familiarity with POS systems, reservation software and basic office tools. (Excel, email, scheduling apps).
• Willing to work in Ubud and Uluwatu areas.