Restaurant Manager

About the role

We are seeking an experienced Restaurant Manager to join PT. Bamboo Lab Architect in Central Lombok, West Nusa Tenggara. This is a full-time position that offers a unique opportunity to lead and manage restaurant operations in a dynamic hospitality environment. You will be responsible for overseeing all aspects of restaurant operations, from staff management to customer service excellence, ensuring that our establishment maintains the highest standards of service and profitability. This role is pivotal to our success and requires someone with strong leadership capabilities and a passion for hospitality excellence.

What you'll be doing

• Overseeing daily restaurant operations and ensuring efficient service delivery across all shifts
• Managing and training restaurant staff, including front-of-house and back-of-house teams, to ensure consistent service standards
• Implementing and maintaining health, safety, and hygiene protocols in accordance with local and international standards
• Controlling food and beverage costs whilst maintaining quality standards and menu consistency
• Handling customer complaints and concerns professionally to ensure guest satisfaction and loyalty
• Monitoring inventory and stock levels, liaising with suppliers to maintain quality procurement
• Creating rotas and scheduling staff to optimise operational efficiency and service quality
• Maintaining financial records and reporting on restaurant performance, including budgeting and forecasting
• Developing and implementing marketing strategies to increase customer footfall and revenue
• Ensuring compliance with all relevant regulations and company policies

What we're looking for

• A minimum of 3-5 years' experience in restaurant management or hospitality supervisory roles
• Strong leadership and team management skills with the ability to motivate and develop staff
• Excellent customer service orientation with a proven track record of delivering exceptional guest experiences
• Solid understanding of restaurant operations, including food service, inventory management, and cost control
• Knowledge of health and safety regulations and best practices in food service establishments
• Proficiency in point-of-sale (POS) systems and restaurant management software
• Strong financial acumen with the ability to manage budgets and analyse financial performance
• Excellent communication and interpersonal skills in a multicultural environment
• Fluency in English and Indonesian is highly desirable
• Problem-solving skills and the ability to work under pressure in a fast-paced environment
• Certification in food safety and hygiene is preferred

What we offer

At PT. Bamboo Lab Architect, we are committed to providing our team with a rewarding and supportive workplace. We offer competitive remuneration packages commensurate with experience and qualifications. As part of our hospitality team in the picturesque location of Central Lombok, you will have the opportunity to work in a vibrant and creative environment that values excellence and innovation. We provide ongoing professional development opportunities to enhance your skills and career progression within the hospitality sector. We believe in maintaining a healthy work-life balance and offer flexible scheduling where possible to support employee wellbeing. Our team benefits from a collaborative culture that celebrates diversity and fosters mutual respect and growth.

About us

PT. Bamboo Lab Architect is a forward-thinking hospitality establishment located in the stunning Central Lombok, West Nusa Tenggara. We are dedicated to creating exceptional dining experiences that blend quality cuisine with outstanding service in a welcoming atmosphere. Our commitment to excellence, innovation, and sustainability sets us apart in the competitive hospitality and tourism industry. We pride ourselves on our talented team and our ability to adapt to the evolving needs of our diverse clientele. Our vision is to become a premier destination for dining and leisure, whilst maintaining strong values around community engagement and environmental responsibility.

Ready to take the next step in your hospitality career? Apply now to join our team at PT. Bamboo Lab Architect and make your mark in restaurant management excellence.