Restaurant Manager

The Assistant Food and Beverage Manager will assist in managing food and beverage operations to ensure high-quality service, maximize profitability, maintain compliance, and enhance guest satisfaction through effective planning, team development, and operational excellence.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Maintain consistent food and beverage quality and uphold exceptional guest service standards.
• Support achieving budgeted revenues and expenses while maximizing profitability in the food and beverage department.
• Assist in preparing the annual hotel budget.
• Conduct ongoing evaluations of products and services to maintain quality standards.
• Investigate and address guest complaints promptly and professionally.
• Monitor the performance of the restaurant and banquets to ensure customer satisfaction and initiate corrective actions when necessary.
• Collaborate on local and national sales and marketing programs related to food and beverage offerings.
• Develop and execute short-term and long-term operational plans for the department in line with overall hotel objectives.
• Establish and oversee preventative maintenance programs to safeguard restaurant and banquet assets.
• Ensure proper cleaning and maintenance of all equipment post-events.
• Foster employee growth through training, development, and motivation.
• Ensure compliance with company policies, labor laws, and health and safety regulations.
• Maintain accurate inventory control procedures.
• Implement and adhere to financial transaction security and credit control protocols.
• Address and resolve departmental guest concerns promptly and ensure corrective measures are implemented effectively.
• Collaborate with the sales department to project future business needs and workloads.
• Assist with the setup of function rooms according to client and sales specifications.
• Other duties assigned by the Leader.

ACADEMIC BACKGROUND

• Bachelor’s Degree in Hotel Management or Business
• 2-4 years of experience in food and beverage operations or hospitality management, with at least 1-2 years in a supervisory or leadership role.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time