Restaurant Manager

About the role

We are looking for an experienced and hands-on Restaurant Manager to oversee the daily operations of our restaurant, Steakhouse, Café and Tapas Bar. You will be responsible for the overall performance of the outlet, including service standards, team leadership, manpower, sales, guest satisfaction and operational efficiency. The ideal candidate is a strong leader who is confident managing a busy F&B operation, developing a service team and maintaining consistently high standards. You should be able to lead across multiple outlets when required and take ownership of both the guest experience and business performance.

Key responsibilities

• Take full responsibility for the day-to-day operations and overall performance of the restaurant, café and tapas bar
• Lead, manage, motivate and develop the Front of House team to deliver consistently high service standards
• Plan and manage manpower deployment, staff scheduling, duty assignments and daily operations
• Conduct daily briefings and ensure the team is aligned on service standards, reservations, promotions and operational priorities
• Oversee opening and closing procedures, cleanliness, grooming and overall outlet presentation
• Ensure excellent guest experience and handle customer enquiries, feedback and complaints professionally and effectively
• Monitor table service, reservations, guest flow and service efficiency
• Drive sales performance, upselling and beverage sales to achieve monthly and annual targets
• Monitor outlet P&L, labour costs, food and beverage costs, wastage and other operating expenses
• Manage inventory, stock levels, ordering, stock-taking and proper control of food and beverage items

About you

• Minimum 5 years of F&B management experience as a Restaurant Manager, preferably in a restaurant, Steakhouse, café, tapas bar or premium dining environment
• Proven experience managing a restaurant team and overseeing daily outlet operations
• Strong leadership, communication and people-management skills
• Hands-on, proactive and comfortable working in a fast-paced restaurant environment
• Strong commercial awareness with the ability to drive sales and manage operating costs
• Confident in handling guests, resolving service issues and maintaining excellent customer relations
• Strong knowledge of service standards, restaurant operations and team deployment
• Able to train, coach and develop team members to achieve high performance
• Able to work shifts, weekends and public holidays
• Willing to work across multiple outlets when required