Restaurant Manager

Company Name : Livestream Coffee LLP
Designation : Restaurant Manager
Department : Operations
Location : Surat
Salary : Up to 40k

Key Responsibilities

• Manage and supervise the overall daily operations of the restaurant.
• Ensure smooth and efficient opening, operating, and closing procedures.
• Lead, train, guide, and motivate the restaurant service team.
• Allocate duties and prepare staff schedules according to business requirements.
• Maintain high standards of guest service and customer satisfaction.
• Handle guest queries, complaints, feedback, and service recovery professionally.
• Monitor restaurant cleanliness, hygiene, grooming, and overall ambience.
• Ensure proper coordination between Service, Kitchen, Barista, Cashier, and other departments.
• Monitor food and beverage quality, presentation, portion control, and service standards.
• Ensure compliance with company SOPs, operational policies, and safety standards.
• Monitor daily sales, cash handling, billing, discounts, voids, and complimentary transactions.
• Review daily sales and operational reports and communicate important issues to management.
• Control wastage, pilferage, breakage, and unnecessary operational expenses.
• Coordinate with the Purchase/Store team to ensure adequate availability of operational supplies.
• Monitor stock levels of restaurant service items, packaging materials, crockery, cutlery, and other requirements.
• Ensure proper handling and maintenance of restaurant equipment and assets.
• Conduct regular staff briefings and communicate daily targets and operational updates.
• Manage staff discipline, attendance, grooming, and workplace conduct.
• Support recruitment, onboarding, training, and performance evaluation of restaurant staff.
• Ensure compliance with food safety, hygiene, fire safety, and workplace safety requirements.
• Coordinate with management during special events, promotions, peak hours, and operational changes.
• Prepare and submit required operational reports to management.
• Identify operational issues and take corrective action promptly.
• Perform any other duties assigned by the management from time to time.

Pay: Up to ₹40,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person