Restaurant Manager

About Us:
As the Restaurant Manager of Watthu-Dib Bistro & Bar, you will lead the day-to-day restaurant operation and play a key role in shaping the overall dining experience within Dib Bangkok.
You will be responsible for delivering consistent service excellence, developing a high-performing hospitality team, driving commercial performance, and ensuring that every guest interaction reflects Watthu-Dib's distinctive character — seasonal, artistic, authentic, and with playful Thai influences.
The role requires a hands-on hospitality leader who can confidently manage a dynamic environment where restaurant operations, art, culture, events, and diverse guest experiences come together.

What you'll be doing:

1. Restaurant Operations & Standards

• Oversee daily restaurant operations, including opening, service, and closing procedures.
• Ensure consistent compliance with SOPs, service standards, cleanliness, hygiene, and brand guidelines.
• Monitor service flow, table management, food & beverage delivery, billing, and overall restaurant readiness.
• Identify operational issues and take timely corrective action.

2. Guest Experience & Brand

• Ensure a warm, professional, and consistent guest experience.
• Handle guest feedback and complaints with appropriate service recovery.
• Build strong relationships with regular guests, VIPs, and key visitors.
• Maintain the restaurant atmosphere and service style in line with the Watthu-Dib brand.

3. People Management & Training

• Lead, supervise, and motivate the Front-of-House team.
• Manage staffing, scheduling, attendance, and daily manpower allocation.
• Conduct onboarding, product knowledge, and service training.
• Provide regular coaching and feedback to maintain team performance and service standards.

4. Food, Beverage & Inventory

• Work closely with the kitchen and bar teams to ensure consistent food and beverage quality.
• Ensure team knowledge of menu items, ingredients, allergens, and beverages.
• Monitor stock levels, wastage, breakage, and operating supplies.
• Support stock counts, inventory control, and cost management.

5. Financial Performance & Administration

• Take ownership of the restaurant's P&L and financial performance in line with agreed targets.
• Support the preparation of annual budgets, forecasts, and business plans.
• Monitor sales, labor costs, food & beverage costs, and operating expenses.
• Identify opportunities to improve revenue, control costs, and achieve profitability targets.
• Ensure proper POS, cash handling, daily closing, sales reconciliation, and management reporting.

6. Dib & Event Coordination

• Coordinate with Dib Bangkok Museum and Events teams to ensure smooth restaurant operations during exhibitions, programs, and special events.
• Ensure appropriate staffing, stock, and operational readiness for peak periods and VIP visits.
• Support cross-functional activities and contribute to the overall Dib Bangkok guest experience.

What we're looking for:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in restaurant/F&B operations, including supervisory or management experience.
• Strong knowledge of restaurant operations, SOPs, service standards, and food safety.
• Experience in team management, training, scheduling, and performance management.
• Good understanding of P&L, budgeting, cost control, inventory, and sales performance.
• Strong guest relations and communication skills, with confidence in handling VIPs and high-profile guests.
• Good command of Thai and English, with a proactive, hands-on, and service-oriented mindset.