Restaurant Manager

Rufflets is a stunning hotel set in ten acres of manicured gardens. Our discerning guests choose us because they know that they will receive the best service and you feel the difference as soon as you step through the front door.

The Rufflets experience is completely unique, and our team are essential to this, from check-in to check-out and beyond. Our people are big-hearted and generous in their attention, and our guests know that we will always go the extra mile to make their time with us extra-special.

As well as the hotel operation, including 31 unique bedrooms, woodland suites, self-catering lodges and dining areas, we also take care of an award-winning events business in our function rooms, so there is never a dull moment.

Job Summary

The Restaurant Manager is responsible for overseeing all aspects of the main hotel dining operations: dining room, bar and lounges. This role ensures the highest standards of quality, service, and profitability are maintained while delivering memorable experiences to Rufflets’ guests. The manager will lead and develop the dining room and bar team, manage budgets, ensure compliance with health and safety regulations, and coordinate special events.

Key Responsibilities

Operational Management

• Oversee daily operations of the dining room, bar and lounges.

• Ensure all food and beverage services meet high standards of quality and hygiene.

• Coordinate with kitchen team for timely and accurate food preparation and delivery.

Team Management

• Recruit, train, and manage dining room and bar team members.

• Schedule and supervise shifts for optimal coverage and efficiency.

• Conduct performance evaluations and provide ongoing training and development.

Guest Service

• Maintain a high level of guest satisfaction by ensuring excellent service and promptly addressing shortcomings or issues.

• Develop and implement strategies to enhance the guest experience.

Financial Management

• Manage budgets and financial targets for the dining and bar department.

• Monitor inventory levels and order supplies as needed.

• Implement cost control measures to maximise profitability.

Compliance and Safety

• Ensure compliance with all health and safety regulations and food hygiene standards.

• Maintain all relevant records and documentation for inspections and audits.

• Conduct regular safety training and drills for team.

If you think you have what it takes to help us exceed our guests expecations, drive the service standards to the next level and lead by example then please do get in touch.

Job Types: Full-time, Permanent

Pay: From £33,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking

Application question(s):

• How many years of Restaurant Service do you have ?

Experience:

• Hospitality: 2 years (required)
• Hotel: 2 years (preferred)

Work Location: In person