Restaurant Manager

Job Summary

The Rocka Restaurant is looking for an experienced and motivated Restaurant Manager to oversee daily restaurant operations and lead the team. The successful candidate will ensure excellent customer service, support staff performance, maintain high operational standards, and help deliver a smooth and welcoming dining experience.

Job Description

• Oversee the day-to-day running of the restaurant.
• Lead, supervise, and support front-of-house and kitchen teams.
• Organise staff duties, rotas, breaks, and shift assignments.
• Maintain high standards of customer service and hospitality.
• Respond professionally to customer questions, feedback, and concerns.
• Monitor daily service and ensure efficient restaurant operations.
• Support recruitment, onboarding, training, and development of team members.
• Manage opening and closing procedures and ensure the restaurant is ready for service.
• Monitor stock levels and assist with ordering and inventory control.
• Ensure food hygiene, health and safety, and cleanliness standards are maintained.
• Monitor cash handling and other routine administrative duties.
• Help manage busy service periods and resolve operational issues.
• Maintain a clean, organised, and welcoming restaurant environment.
• Work closely with senior management to achieve operational and service goals.

Qualifications

• Previous experience as a Restaurant Manager, Assistant Manager, or similar hospitality management role.
• Strong leadership, communication, and organisational skills.
• Excellent customer-service and problem-solving abilities.
• Good understanding of restaurant operations and service standards.
• Ability to manage a team effectively in a fast-paced environment.
• Reliable, professional, and confident decision-maker.
• Flexible approach to shifts and willingness to support the wider team.

Pay: £11.00-£21.00 per hour

Expected hours: 31.0 per week

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee assistance programme
• Employee discount
• Flexible schedule
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Work Location: In person