Restaurant Manager

Job Title: Restaurant Manager

Department: Operations

Industry: Restaurant / Food & Beverage

Job Summary

The Restaurant Manager is responsible for managing the overall restaurant operations, ensuring excellent customer service, maintaining food quality and hygiene standards, controlling costs, and achieving business targets. The role includes team management, staff scheduling, inventory control, and ensuring smooth daily operations.

Key Responsibilities

• Restaurant Operations
• Manage daily restaurant operations and ensure smooth functioning.
• Monitor food quality, service standards, and customer satisfaction.
• Ensure compliance with company policies and operating procedures.
• Team Management
• Supervise, guide, and motivate restaurant staff.
• Prepare duty rosters and monitor employee attendance.
• Coordinate staff training, performance evaluation, and discipline.
• Customer Service
• Handle customer complaints and resolve issues professionally.
• Maintain high standards of hospitality and customer satisfaction.
• Ensure timely service and a positive dining experience.
• Sales and Cost Control
• Achieve daily, monthly, and annual sales targets.
• Monitor food costs, wastage, and operational expenses.
• Ensure proper billing, cash handling, and sales reporting.
• Inventory and Hygiene
• Monitor stock levels and coordinate purchase requirements.
• Prevent food wastage and maintain proper stock records.
• Ensure cleanliness, food safety, and hygiene standards.
• Reporting and Administration
• Prepare daily sales, attendance, and operational reports.
• Coordinate with the HR, Accounts, and Operations teams.
• Monitor manpower requirements and ensure adequate staffing.

Qualifications and Skills

• Minimum qualification: Any degree or relevant hospitality qualification preferred.
• Previous experience in restaurant or hotel operations preferred.
• Strong leadership, communication, and team management skills.
• Knowledge of food safety, inventory control, and cost management.
• Ability to handle customer complaints and work under pressure.

Key Performance Indicators (KPIs)

• Sales target achievement.
• Customer satisfaction and service quality.
• Food cost and wastage control.
• Staff attendance, retention, and productivity.
• Hygiene, safety, and operational compliance.

Reporting To: Area Manager / Operations Manager

Contact HR

7339089988

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Work Location: In person