Restaurant Manager

Bittercreek Alehouse is seeking an experienced and motivated Restaurant Manager to oversee daily restaurant operations and deliver an excellent dining experience. The successful candidate will lead and develop the team, maintain food and beverage quality, manage budgets and inventory, and ensure efficient service while upholding high standards of customer satisfaction, safety, and hospitality.

Key Responsibilities:

• Oversee daily restaurant operations and service activities.
• Recruit, train, supervise, and motivate restaurant staff.
• Prepare staff schedules and manage shift assignments.
• Maintain high standards of food quality, beverage service, and presentation.
• Ensure excellent customer service and guest satisfaction.
• Handle customer feedback, complaints, and special requests.
• Coordinate kitchen, bar, and front-of-house operations.
• Monitor inventory, stock levels, and supply orders.
• Manage supplier relationships and purchasing requirements.
• Monitor sales, labor costs, operating expenses, and budgets.
• Reduce food waste and improve operational efficiency.
• Ensure compliance with food safety, hygiene, and sanitation standards.
• Oversee POS systems, cash handling, and daily sales records.
• Monitor staff performance and provide regular feedback.
• Maintain a clean, organized, and welcoming restaurant environment.
• Ensure responsible alcohol service and compliance with applicable regulations.
• Organize staff meetings and communicate operational updates.
• Prepare performance reports and implement service improvements.
• Oversee opening, closing, and shift handover procedures.

Qualifications & Skills:

• Previous experience in restaurant or hospitality management.
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Knowledge of food and beverage operations.
• Understanding of inventory management, budgeting, and cost control.
• Familiarity with POS systems and sales reporting.
• Knowledge of food safety and sanitation procedures.
• Awareness of responsible alcohol service requirements.
• Strong organizational and time-management skills.
• Effective problem-solving and decision-making abilities.
• Ability to work under pressure in a fast-paced environment.
• Professional attitude, reliability, and attention to detail.
• Flexibility to work evenings, weekends, and holidays as required.

Pay: $22.00 - $29.00 per hour

Expected hours: 33.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person