Restaurant Manager

RESTAURANT MANAGER

Employer: Kesar Sweets and Restaurant Inc.
Location: Brampton, Ontario L6R 1W4
Employment: Permanent, Full-time
Wage: $36.00 per hour
Hours: 40 hours per week
Work Location: On-site
Language: English or French
Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years of experience in restaurant or food-service operations, including supervisory or management experience.
Supervision: 5–10 employees
Start Date: As soon as possible
Work Schedule: Shifts may include days, evenings, weekends, flexible hours, on-call work, and overtime as required.

Job Summary

Kesar Sweets and Restaurant Inc. is seeking an energetic and dedicated Restaurant Manager to oversee the daily operations of the restaurant. The position involves coordinating restaurant services, supervising staff, maintaining food-safety and quality standards, managing inventory and supplies, addressing customer concerns, and ensuring efficient restaurant operations.

The successful candidate must have knowledge of East Indian cuisine, including vegetarian dishes, common ingredients, menu items and food-service practices.

Qualifications

• Experience supervising and coordinating restaurant or food-service staff.
• Knowledge of restaurant operations, customer-service standards, inventory control and food-service procedures.
• Ability to establish staff schedules, assign duties and coordinate staffing according to operational requirements.
• Ability to train, supervise and evaluate employees.
• Knowledge of food safety, sanitation and workplace health and safety procedures.
• Ability to monitor inventory, food and operating costs and restaurant supply requirements.
• Ability to communicate with suppliers and coordinate the purchase of food and restaurant supplies.
• Ability to handle customer concerns and resolve operational issues.
• Strong organizational, communication, leadership and problem-solving skills.

Main Responsibilities

• Plan, organize, direct, control and evaluate the daily operations of the restaurant.
• Determine the type of services to be offered and implement operational procedures for restaurant service.
• Oversee front-of-house and food-service operations and coordinate with kitchen staff to ensure efficient and timely service.
• Establish staff work schedules and assign duties according to operational requirements and customer volume.
• Supervise, lead, instruct and monitor restaurant employees to maintain service and performance standards.
• Train employees in restaurant procedures, customer service, food handling, sanitation and workplace practices.
• Conduct employee performance reviews and provide guidance and corrective direction when required.
• Participate in the recruitment, selection and onboarding of restaurant employees as required.
• Maintain knowledge of the restaurant's East Indian and vegetarian menu, ingredients and food-service practices to effectively oversee operations and respond to customer inquiries.
• Monitor customer-service standards and address customer complaints or concerns.
• Organize and maintain inventory of food, beverages, packaging, cleaning products and other restaurant supplies.
• Monitor inventory usage, cost products and services, and coordinate ordering to maintain adequate stock while minimizing waste.
• Negotiate arrangements with suppliers and coordinate the purchase and timely delivery of food and other restaurant supplies.
• Monitor restaurant revenues, operating expenses, inventory usage and other operational costs.
• Ensure compliance with applicable food-safety, sanitation, health and workplace-safety requirements.
• Coordinate restaurant operations during busy service periods, special events, catering orders and other functions.
• Manage and coordinate restaurant events and other special functions.
• Maintain operational records relating to staffing, inventory and restaurant activities.
• Ensure restaurant, dining and service areas are maintained according to established cleanliness, quality and operational standards.
• Resolve day-to-day operational issues and make decisions necessary for the efficient operation of the restaurant.

Equal Employment Opportunity

Kesar Sweets and Restaurant Inc. promotes equal employment opportunities for all qualified applicants, including persons with disabilities, newcomers and refugees, youth, and Indigenous people.

Interested candidates are encouraged to submit a resume and cover letter outlining their relevant restaurant management, supervisory, food-service and East Indian cuisine experience.

Pay: $36.00 per hour

Expected hours: 40.0 per week

Work Location: In person