Restaurant manager

Funky Lam Kitchen in Talat noi

We're looking for Restaurant Manager

Job Description Restaurant Manager

Required: an experienced, hands-on Restaurant Manager to lead our front-of-house and back-of-house operations.

You will drive sales, build a strong team, and maintain our high standards for food quality and guest satisfaction. You will focus on guest relations management, service standards and training, curate the beverage program with oversight from the company directors and develop a working and service-minded culture that the customer’s can feel and will return for. Organize and oversee an entertainment program that sees the venue grow from a food-centred offering to a restaurant and bar with live music, dj’s and moving towards a cultural hub of Lao and Mekong culture in Bangkok.

Key Responsibilities

• Operations: Coordinate daily front-house and back-house activities, manage reservations, and ensure a smooth service flow. Training, briefings, opening and closing reporting, maintaining CRM records, problem solving and decision making ability are all required.
• Staff Management: Hire, train, schedule, and mentor team members to improve performance. HR support and Thai-language support will be provided.
• Customer Service: Greet guests, build positive relationships, and handle complaints quickly and professionally. Building a guest-focused and service minded culture is of great importance. Turn first-timers into regulars.
• Inventory & Supplies: Track stock levels, order beverage and cleaning items, and manage vendor relationships. Maintain a low inventory cost through regular, co-ordinated ordering.
• Finance & Budgeting: Monitor daily sales, control labor and food costs, and assist with payroll preparation. Strong communication regarding all company expenses.
• Safety & Compliance: Enforce health, safety, and hygiene regulations across the facility.
• Entertainment, Events & Marketing: Create and oversee a program of entertainment for the venue, maintain a calendar and communicate all upcoming entertainment and events. Create a strong marketing line for the bar and hospitality elements of the restaurant and coordinate with all management regarding strategy and direction.

Qualifications & Skills

• Experience: 3 to 5 years of experience in food and beverage management.
• Leadership: Strong communication, interpersonal, and conflict-resolution skills. Willingness to lead by example and demonstrate all required skills with a hands-on approach and a leadership mindset.
• Financial Acumen: Basic understanding of P&L, budgeting, and cost control.
• Flexibility: Ability to work shifts, weekends, and holidays as needed.

Funky lam (Thailand) Co.,Ltd

Mekongfunk Co.,Ltd