Restaurant Manager- Douro

Douro is a culinary destination in the heart of Portland, Maine, inspired by the rich flavors, traditions, and hospitality of the Douro Valley region of Portugal. Our restaurant celebrates fresh, local ingredients paired with authentic Portuguese influence, offering guests a warm and memorable dining experience. At Douro, we are passionate about creating a welcoming environment for both our team and our guests—where quality, creativity, and community come together. As we build our team, we’re looking for individuals who share our dedication to exceptional service, genuine hospitality, and a love for food and culture.

Douro is part of the Prentice Hospitality Group, known for its portfolio of exceptional Maine dining destinations and dedication to culinary excellence.

We are seeking a Manager to oversee and support leadership, performance, and day-to-day operations of Douro. Working closely with Douro and PHG ownership and leadership, this role is ideal for an experienced hospitality professional who excels at building teams, elevating guest experiences, and driving financial results.

The Manager is accountable for operational excellence, revenue and profitability, employee engagement, and brand integrity. This role requires both strategic oversight and hands-on leadership to ensure each property consistently reflects PHG’s standards, values, and vision.

Leadership & Team Culture

• Achieve business objectives aligned with budgets, strategic plans, and guest satisfaction goals.
• Partner with PHG leadership to uphold company standards and foster a strong, inclusive workplace culture.
• Recruit, train, develop, and retain high-performing teams across departments.
• Lead with integrity, accountability, and a hospitality-first mindset.

Operations & Guest Experience

• Oversee daily operations across all departments, ensuring seamless execution and service consistency.
• Maintain a visible, hands-on leadership presence, supporting teams as needed.
• Ensure property standards are upheld in cleanliness, safety, maintenance, and presentation.
• Create and sustain a culture of genuine hospitality and memorable guest experiences.

Financial & Business Management

• Develop and manage annual budgets, forecasts, and regular P&L reviews.
• Implement strategies to optimize revenue, manage labor and operating costs, and drive profitability.
• Monitor financial performance and adjust operations as needed to meet goals.
• Collaborate with revenue management and accounting teams to ensure accurate reporting and analysis.

Sales, Marketing & Community Engagement

• Partner with sales and marketing teams to drive demand and strengthen brand awareness.
• Support and oversee marketing initiatives, including digital presence, promotions, and PR efforts.
• Build strong relationships with local partners, vendors, and community organizations.
• Represent PHG properties at community, industry, and networking events as appropriate.

Quality, Compliance & Ownership Relations

• Ensure compliance with all local, state, and federal regulations, as well as PHG policies and procedures.

• Conduct regular property inspections to maintain quality and brand standards.

• Maintain transparent, proactive communication with ownership and PHG leadership.

• Identify opportunities for continuous improvement across operations and guest experience.

• Minimum 3 years of fine dining hospitality experience, including at least 1 years in a management or leadership role.

• Strong operational knowledge of hotel and/or restaurant environments.

• Experience with budgeting, P&L management, and financial reporting.

• Familiarity with POS systems, property management systems, and reporting tools.

• ServSafe Certification preferred or willingness to obtain.

• Proven ability to lead, motivate, and retain diverse teams.

• Excellent organizational, communication, and guest-relations skills.

• Professional presence consistent with hospitality leadership standards.

• A genuine passion for hospitality, people, and delivering exceptional experiences.