Restaurant Manager - Morning

Restaurant Manager - Morning

Location: Kamana Lakehouse, Queenstown, Otago
Employment: Permanent, full-time
Hours: Minimum 35 hours per week
Hourly Rate: Competitive

Perched above Lake Wakatipu with sweeping views of The Remarkables, Kamana Lakehouse delivers a warm and welcoming dining experience.

We are seeking an experienced Restaurant Manager (Morning) to bring our signature blend of style, warmth, and luxury to life through strong leadership of the Food & Beverage Team for the breakfast operation, whilst delivering a seamless experience to our guests. This role plays a critical role in maintaining operational discipline, supporting revenue performance, and upholding the Kamana Lakehouse brand on the floor.

To apply, please submit your CV and a cover letter outlining your qualifications and relevant experience.

What You’ll Be Doing

Our People

· Lead the restaurant morning team through clear direction, support and strong decision-making.

· Coach, mentor and develop supervisors and senior team members to build leadership capability and accountability.

· Foster a positive, respectful and high-performing team culture during every shift.

· Support recruitment activity, ensuring staffing levels are in line with service standards.

Guest Experience

· Take ownership of the guest experience during breakfast service, ensuring warm, professional and attentive delivery.

· Collaborating with the Kitchen teams to ensuring timing, communication and quality.

· Maintain high service and presentation standards across all shifts.

Operations

· Lead daily breakfast operations, including opening and closing procedures.

· Identify operational issues during service and resolve them decisively.

· Communicate operational insights, challenges and opportunities to the Hotel Operations Manager.

· Lead the morning team in events set up and operations alongside the dinner team

· Ensure service procedures, SOPs and brand standards are adhered to consistently.

Financial Accountability

· Support achievement of budget and revenue targets, in collaboration with the Hotel Operations Manager

· Maintain records of stock levels, ordering and beverage control and wastage

· Assist with the execution of promotions, events and special offerings.

· Monitor daily performance indicators and contribute ideas to improve results.

Health & Safety

· Ensure full compliance with all health, safety and food & beverage legislation and internal procedures, including ensuring staff are trained.

· Maintain a safe working environment for team members and guests.

· Assist with the compliance with the Food Control Plan and liquor licensing obligations.

What You’ll Bring

To be successful in this role, you should maintain the attitude, behaviours and skills that follow:

• Minimum of 3 years’ relevant work experience, preferably in a hotel or premium hospitality environment OR Bachelor’s qualification (any industry)
• 1 year experience working with a POS system (Simphony preferred)
• Confident leadership style with a hands-on approach
• Excellent communication and interpersonal skills
• Ability to remain calm, organised and decisive during busy services
• Flexibility to work weekends and public holidays
• Tertiary qualification in Hospitality Management or related field (desirable)
• Current Manager’s Certificate (LCQ) (desirable)
• Food Safety Certification (desirable)
• Liquor License (desirable)

Why This Role

• A fantastic opportunity to join Queenstown’s most ambitious hotel brand, with significant potential for career advancement as we continue to expand
• A supportive team of like-minded professionals dedicated to personal growth, teamwork and success
• Opportunities for career growth and the freedom to infuse your creativity into your work through our Management Training Program
• Ongoing training including external professional development
• Staff meals to keep you energized
• Dining discounts for you, your family and friends!
• Anniversary stays to celebrate your milestones with us

We are top-rated independent hotel and restaurant with a great team culture. Showing true care for our team's well-being. We are confident you will enjoy being part of our fantastic supportive team at Kamana Lakehouse!

Work Location: In person