Restaurant Operations Manager

Company Overview

We are a dynamic and growing F&B organization committed to delivering high-quality dining experiences. We emphasize operational excellence, employee development, and customer satisfaction, and we are seeking motivated individuals to join our team across multiple locations.

Job Description

• Oversee daily restaurant operations to ensure efficient service and high standards.
• Lead, supervise, and develop team members to achieve operational goals.
• Monitor sales performance, manage costs, and drive profitability.
• Ensure compliance with company policies, hygiene, and safety regulations.
• Handle customer feedback and resolve issues in a professional manner.
• Manage inventory, ordering, and stock control.
• Prepare staff schedules to ensure optimal manpower planning.

Job Requirement

• Candidate must possess at least Diploma/Degree in Hospitality, Business, or a related field in Food & Beverage Services Management or equivalent.
• Fresh graduates are encouraged to apply.
• Required language(s): Bahasa Malaysia, English.
• Minimum 1 year of experience in F&B operations (management level preferred).
• Strong leadership and interpersonal skills.
• Good communication and problem-solving abilities.
• Ability to work effectively in a fast-paced environment.
• Willingness to work shifts, weekends, and public holidays.

Remuneration & Benefits

• Performance-based incentives.
• EPF and SOCSO contributions (in accordance with statutory requirements).
• Medical benefits including panel clinic coverage.
• Staff meals provided.
• Training and career development opportunities.
• Fun, energetic, and supportive working environment.