Restaurant Operations Manager

Job Summary
Q Restaurant & Bar is seeking an experienced, organized, and customer-focused Restaurant Operations Manager to oversee daily restaurant operations and support a high standard of guest service. The ideal candidate will lead team members, coordinate front-of-house and back-of-house activities, monitor operational performance, and help ensure efficient, consistent service.

Key Responsibilities

• Oversee daily restaurant operations and service activities.
• Lead, supervise, and support restaurant team members.
• Coordinate front-of-house and kitchen operations to maintain smooth service.
• Monitor food quality, presentation, order accuracy, and service standards.
• Ensure guests receive professional, friendly, and timely service.
• Address customer questions, concerns, and service issues appropriately.
• Assist with staff recruitment, onboarding, training, coaching, and development.
• Coordinate shift coverage and support staff scheduling.
• Monitor food, beverage, packaging, and operational supplies.
• Assist with inventory counts, ordering, receiving, and proper storage.
• Monitor POS transactions, cash-handling procedures, and daily operational records.
• Maintain clean, organized, and safe dining, kitchen, and service areas.
• Support compliance with food-safety, sanitation, workplace safety, and company procedures.
• Identify operational issues and implement practical solutions.
• Promote teamwork, accountability, and a positive workplace environment.

Qualifications

• Previous restaurant, hospitality, food-service, or operations management experience preferred.
• Experience supervising and supporting restaurant staff.
• Strong leadership, communication, and customer-service skills.
• Excellent organizational and time-management abilities.
• Strong problem-solving and decision-making skills.
• Familiarity with POS systems, inventory procedures, and restaurant operations.
• Knowledge of food-safety and sanitation practices.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, dependable, and team-oriented work ethic.
• Flexible availability, including evenings, weekends, and holidays as needed.

About the Company
Q Restaurant & Bar is a hospitality-focused dining establishment committed to providing quality food, attentive service, and a welcoming environment for guests. The business emphasizes efficient operations, teamwork, cleanliness, consistent service standards, and customer satisfaction.

Pay: $18.00 - $22.00 per year

Work Location: In person