Restaurant Operations Manager

M's Pub is seeking an experienced and organized Restaurant Operations Manager to support daily restaurant operations and help maintain efficient service across the team. This role involves coordinating staff, monitoring service standards, supporting guest satisfaction, managing supplies, and helping ensure smooth restaurant workflow throughout each shift. The ideal candidate has strong leadership and communication skills and is comfortable working in a fast-paced restaurant and pub environment.

Key Responsibilities

• Oversee daily restaurant and front-of-house operations
• Coordinate staff assignments, schedules, and workflow throughout each shift
• Support and guide restaurant, service, and kitchen team members
• Monitor guest service, order accuracy, food quality, and overall service standards
• Assist with employee training, onboarding, and coaching
• Handle customer questions, requests, and routine service concerns professionally
• Monitor food, beverage, packaging, and restaurant supply levels
• Assist with ordering, receiving, organizing, and restocking supplies
• Support POS operations and routine cash-handling procedures
• Help maintain efficient service and order flow during busy periods
• Maintain clean, organized, and properly stocked dining and service areas
• Support opening and closing procedures and daily operational checklists
• Communicate staffing, supply, and operational needs to restaurant management
• Assist with resolving routine operational issues and improving daily workflow
• Follow food-safety, sanitation, workplace, and company procedures

Qualifications

• Previous restaurant, pub, hospitality, or food-service management experience
• Previous supervisory, shift-lead, or operations-management experience is preferred
• Strong leadership, communication, and customer-service skills
• Dependable, organized, and comfortable taking responsibility
• Able to manage multiple priorities in a fast-paced restaurant environment
• Strong problem-solving and decision-making abilities
• Familiarity with POS systems, inventory procedures, scheduling, and restaurant operations
• Able to train, support, and work effectively with a restaurant team
• Professional and respectful approach to guests and coworkers

Benefits

• On-the-job training and management support
• Opportunities to develop restaurant leadership and operations skills
• Flexible scheduling may be available
• Employee meal discounts or restaurant perks may be available
• Supportive and team-oriented work environment
• Additional benefits may vary by position and location

About the Company

M's Pub provides a welcoming restaurant and pub environment focused on food, beverages, hospitality, and attentive customer service. The team works together to maintain efficient daily operations, organized service areas, and a positive experience for guests.

Pay: $25.00 - $30.00 per hour

Expected hours: 35.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person