Restaurant Operations Manager

Job Summary

The Common Good is hiring a Restaurant Operations Manager to oversee daily restaurant operations, lead team members, and maintain high standards for food quality, guest service, and operational efficiency. This role coordinates front-of-house and back-of-house activities while supporting staff development, inventory management, and overall restaurant performance.

Common Job Roles

• Restaurant Operations Manager
• Restaurant General Manager
• Food Service Operations Manager
• Hospitality Operations Manager
• Restaurant Manager

Key Responsibilities

• Oversee daily restaurant operations and service activities
• Supervise, train, coach, and support restaurant team members
• Coordinate front-of-house and back-of-house workflows
• Manage staffing, shift assignments, and daily operational priorities
• Maintain high standards for food quality, guest service, and cleanliness
• Address guest concerns and resolve routine service issues professionally
• Monitor inventory, supplies, ordering, receiving, and product availability
• Support cash-handling, POS, and financial control procedures
• Monitor restaurant productivity, service quality, and operational performance
• Ensure compliance with food safety, sanitation, and workplace safety procedures
• Assist with employee hiring, onboarding, training, and performance development
• Maintain accurate operational records, reports, and management documentation
• Identify opportunities to improve efficiency, service, and customer satisfaction
• Perform additional management and operational duties assigned by leadership

Requirements

• Previous restaurant, food service, hospitality, or operations management experience
• Previous supervisory or team leadership experience
• Strong leadership, communication, and organizational skills
• Excellent customer service and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced restaurant environment
• Basic computer, POS, scheduling, and recordkeeping skills
• Reliable, professional, and team-oriented
• Flexible availability, including evenings, weekends, and holidays

Preferred Skills

• Experience managing restaurant or food service operations
• Strong staff scheduling and workforce coordination abilities
• Knowledge of food safety, sanitation, and service standards
• Experience with inventory and cost-control procedures
• Strong conflict-resolution and decision-making skills
• Ability to coach, motivate, and develop team members
• Commitment to operational excellence and guest satisfaction

About the Company

The Common Good operates in the restaurant and hospitality industry, providing food and beverage service in a customer-focused environment. The organization emphasizes quality service, teamwork, efficient operations, cleanliness, and positive guest experiences.

Pay: $18.00 - $25.00 per year

Work Location: In person