RESTAURANT OPERATIONS MANAGER

RESTAURANT OPERATIONS MANAGER

Position Summary

The regional Oregon based Restaurant Operations Manager is a hands-on operational leader responsible for strengthening, stabilizing, and optimizing multiple independently operated restaurant and tavern locations throughout Oregon, including Central Oregon, Eugene, and Portland. This role serves as a strategic and operational partner to existing managers and ownership teams, providing on-site leadership, training, structure, and process improvement to maximize each location's performance.

The primary objective of this position is to enter a location, assess operational opportunities, implement sustainable systems and Standard Operating Procedures (SOPs), develop leadership and team capabilities, improve financial and operational performance, and create long-term stability. Once a location is operating successfully and independently, the Regional General Manager transitions to the next property in need of support.

This is not a replacement for existing management. Rather, this role serves as a temporary operational catalyst, working alongside current managers and owners to build strong foundations and ensure lasting success.

Key Responsibilities

Operational Leadership

• Assess restaurant and bar operations to identify opportunities for improvement.
• Develop and implement operational standards, SOPs, and best practices.
• Build sustainable systems that improve efficiency, consistency, and guest satisfaction.
• Evaluate staffing structures and workflows to ensure locations are operating effectively.
• Create action plans with measurable goals and timelines for improvement.

Team Development & Training

• Coach teams on service standards, food and beverage operations, staff accountability, and guest engagement.
• Foster a culture of accountability, professionalism, and continuous improvement.
• Mentor location leadership teams to confidently manage operations independently.

Business Stabilization

• Support underperforming or transitioning locations by establishing operational structure and consistency.
• Improve execution around labor management, scheduling, inventory controls, cash handling, and compliance.
• Analyze operational and financial performance metrics and develop improvement strategies.
• Monitor progress toward operational goals and adjust plans as needed.
• Ensure locations are positioned for sustainable success after support is transitioned back to local management.

Leadership Partnership

• Collaborate closely with owners, general managers, and administrative leadership teams to align on goals and expectations.
• Serve as a trusted advisor and operational resource across multiple properties.
• Build positive working relationships that encourage buy-in and long-term adoption of operational improvements.

Travel & Multi-Location Support

• Travel frequently throughout Oregon, including Central Oregon, Eugene, Portland, and other company locations.
• Prioritize support efforts based on business needs and operational opportunities.
• Remain flexible and responsive to changing business conditions and location needs.

Success in this role requires a hands-on leadership approach. The individual filling this position must be willing and able to consistently step into frontline operational roles as business needs require. This includes actively performing the duties of the team members they supervise, whether in food service, bar operations, customer service, event execution, maintenance, cleaning, or other operational functions.

Qualifications

Required Experience

• 5+ years of progressive restaurant, bar, hospitality, or multi-unit management experience.
• Demonstrated success leading restaurant or bar operations and developing high-performing teams.
• Experience in creating and implementing operational systems, SOPs, and training programs.
• Strong understanding of labor management, budgeting, scheduling, inventory controls, guest service, and profitability.
• Proven ability to improve operational performance and drive sustainable results.
• Must possess a valid driver's license and maintain reliable transportation.

Knowledge, Skills & Abilities

• Strong leadership presence with the ability to inspire trust and accountability.
• Excellent coaching, mentoring, and training capabilities.
• Ability to quickly assess situations and develop practical solutions.
• Strong organizational and project management skills.
• Effective written and verbal communication skills.
• Comfortable working independently while influencing teams without direct authority.
• Financial acumen with the ability to analyze key performance metrics.
• Adaptable, resourceful, and comfortable in changing environments.
• Passion for hospitality and operational excellence.

Work Environment and Schedule

• Frequent travel throughout Oregon is required.
• This job will require temporary relocation to different location throughout Oregon. the ability to travel and relocate on assignment is required.
• Significant time spent working on-site within restaurant and bar environments.
• Nights, weekends, and occasional holidays may be required based on business needs.

Salary Range: $110,000 - $150,000 annually , depending on experience, qualifications, leadership background, and demonstrated success in multi-unit restaurant and bar operations.

Benefits

• Medical insurance benefits
• Paid Time Off (PTO) and sick time in accordance with company policy
• Professional development and leadership growth opportunities
• Performance-based bonus potential
• Mileage and travel reimbursement for business-related travel
• Opportunity for long-term advancement within a growing hospitality organization

Bonus Opportunities

• Performance-based bonus potential tied to operational improvements, location stabilization, financial results, and achievement of company goals.
• Additional incentive opportunities may be available based on business growth and strategic initiatives.

Traxler Management is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics.