Restaurant Operations Manager

Back Deck is seeking an experienced and organized Restaurant Operations Manager to oversee daily restaurant operations and support the team in delivering efficient service and a positive guest experience. This role involves coordinating staff, maintaining food and service standards, monitoring inventory, supporting employee development, and helping ensure smooth kitchen and front-of-house operations. The ideal candidate has strong leadership, communication, and problem-solving skills and is comfortable managing a busy restaurant environment.

Key Responsibilities

• Oversee daily restaurant operations and guest-service activities.
• Coordinate staff schedules, assignments, and workflow throughout each shift.
• Support and guide kitchen, service, and front-of-house team members.
• Monitor food quality, order accuracy, and customer-service standards.
• Assist with employee training, onboarding, and ongoing coaching.
• Address guest questions, feedback, and service concerns professionally.
• Monitor food, beverage, packaging, and restaurant supply levels.
• Assist with inventory tracking, ordering, receiving, and restocking.
• Oversee POS operations and routine cash-handling procedures.
• Maintain clean, organized, and properly stocked kitchen, dining, and service areas.
• Support opening and closing procedures and daily operational checklists.
• Help improve workflow and maintain efficient service during busy periods.
• Communicate staffing, supply, and operational needs to ownership or senior management.
• Follow food-safety, sanitation, workplace, and company procedures.

Qualifications

• Previous restaurant, hospitality, or food-service experience.
• Previous supervisory, operations, or restaurant management experience is preferred.
• Strong leadership, communication, and customer-service skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Good judgment and problem-solving skills.
• Familiarity with POS systems, inventory procedures, and restaurant operations.
• Ability to train, support, and motivate team members.
• Professional and respectful approach to guests and coworkers.

Benefits

• On-the-job training and management support.
• Opportunities for professional development and career growth.
• Flexible scheduling may be available.
• Employee meal discounts or restaurant perks may be available.
• Supportive and team-oriented work environment.
• Additional benefits may vary by position and employment status.

About the Company

Back Deck provides a welcoming restaurant environment focused on food, hospitality, and attentive guest service. The restaurant team works together to maintain efficient daily operations, consistent service standards, and a positive dining experience for customers.

Pay: $24.00 - $29.00 per hour

Expected hours: 36.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person