Restaurant Operations Manager

99 Restaurants is seeking an experienced and organized Restaurant Operations Manager to support daily restaurant operations and help deliver excellent guest service. This role involves coordinating team activities, maintaining food and service standards, supporting staff development, monitoring inventory, and helping ensure efficient restaurant performance. The ideal candidate has strong leadership, communication, and problem-solving skills and can manage priorities in a fast-paced dining environment.

Key Responsibilities

• Oversee daily restaurant operations and guest-service activities.
• Coordinate front-of-house and kitchen workflow throughout each shift.
• Support, guide, and motivate restaurant team members.
• Monitor food quality, order accuracy, cleanliness, and service standards.
• Assist with employee recruitment, onboarding, training, and coaching as assigned.
• Help prepare staff schedules and coordinate shift coverage.
• Address guest feedback and resolve service concerns professionally.
• Monitor food, beverage, and restaurant supply inventory.
• Assist with ordering, receiving, storing, and restocking supplies.
• Support POS operations, cash-handling procedures, and daily reporting.
• Help monitor labor, waste, and operating costs according to company procedures.
• Maintain clean, organized, and properly stocked dining and kitchen areas.
• Support opening and closing procedures and operational checklists.
• Communicate performance updates and operational needs to senior management.
• Follow food-safety, sanitation, workplace safety, and company policies.

Qualifications

• Previous restaurant, hospitality, or food-service experience.
• Prior supervisory, assistant manager, or restaurant operations experience preferred.
• Strong leadership, communication, and customer-service skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Good judgment and problem-solving skills.
• Familiarity with POS systems, inventory management, and restaurant procedures.
• Ability to train, support, and motivate team members.
• Attention to food quality, cleanliness, and guest satisfaction.
• Professional and dependable approach to work.

Benefits

• Training and management support.
• Opportunities for professional development and career growth.
• Employee meal discounts or restaurant perks may be available.
• Supportive and team-oriented work environment.
• Additional benefits may vary by position and employment status.

About the Company

99 Restaurants operates a casual dining restaurant environment focused on food, beverages, hospitality, and guest service. Restaurant teams work together to maintain consistent service standards, efficient daily operations, and a welcoming dining experience.

Pay: $24.00 - $29.00 per hour

Expected hours: 36.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person