Chill Kitchen and Bar
Restaurant Operations Manager
Skills
4 days ago
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Important information
Contract type:
Permanent
Salary:
$24 – $29 / hour
Location:
Westborough, MA, USA
Work mode:
Onsite
Published on:
17 October 2026
What they need
Chill Kitchen & Bar is seeking an experienced and organized Restaurant Operations Manager to oversee daily restaurant operations and support the team in delivering efficient service and a positive guest experience. This role involves coordinating staff, monitoring food and beverage service, maintaining operational standards, managing inventory, and supporting both kitchen and front-of-house teams. The ideal candidate has strong leadership, communication, and problem-solving skills and can manage priorities in a fast-paced restaurant and bar environment.
Key Responsibilities
- Oversee daily restaurant operations and guest-service activities.
- Coordinate staff assignments and workflow throughout each shift.
- Support and guide front-of-house, kitchen, and bar team members.
- Monitor food quality, order accuracy, beverage service, and guest satisfaction.
- Assist with employee onboarding, training, coaching, and performance feedback.
- Respond to guest questions, feedback, and service concerns professionally.
- Help maintain efficient seating, order flow, and table turnover.
- Monitor food, beverage, and restaurant supply levels.
- Assist with inventory control, ordering, receiving, and restocking.
- Support POS operations and routine cash-handling procedures.
- Help coordinate staff schedules and communicate coverage needs.
- Maintain clean, organized, and properly stocked dining, kitchen, and bar areas.
- Support opening and closing procedures and daily operational checklists.
- Identify workflow issues and communicate improvement opportunities to management.
- Follow food-safety, sanitation, workplace safety, and company procedures.
Qualifications
- Previous restaurant, bar, hospitality, or food-service experience.
- Previous supervisory, shift-lead, or restaurant management experience is preferred.
- Strong leadership, communication, and customer-service skills.
- Good organizational, time-management, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to food quality, cleanliness, and operational details.
- Familiarity with POS systems, inventory control, and restaurant procedures.
- Ability to train, support, and motivate team members.
- Professional and respectful approach to guests and coworkers.
Benefits
- Management training and professional support.
- Opportunities for career growth and advancement.
- Flexible scheduling may be available.
- Employee meal discounts or restaurant perks may be available.
- Supportive and team-oriented work environment.
- Additional benefits may vary by position and employment status.
About the Company
Chill Kitchen & Bar provides a restaurant and bar dining environment focused on food, beverages, hospitality, and guest service. The team works together to maintain efficient daily operations, consistent service standards, and a welcoming experience for customers.
Pay: $24.00 - $29.00 per hour
Expected hours: 34.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
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