Restaurant Operations Member

Job Summary
Cheddar's Scratch Kitchen is seeking a dependable, hardworking, and team-oriented Restaurant Operations Member to support daily restaurant activities and help maintain efficient, high-quality service. The ideal candidate will assist with food service, guest support, order coordination, cleanliness, restocking, and general restaurant operations while maintaining a positive and welcoming environment.

Key Responsibilities

• Support daily restaurant operations across kitchen and front-of-house areas.
• Welcome guests and provide friendly, professional customer service.
• Assist with taking, confirming, and coordinating customer orders.
• Communicate order details, special requests, and guest needs to appropriate team members.
• Support food preparation, assembly, packaging, and service as assigned.
• Monitor completed orders for accuracy, completeness, and presentation.
• Assist with dine-in, takeout, and pickup service during busy periods.
• Maintain clean, organized, and properly stocked workstations and service areas.
• Restock food ingredients, beverages, utensils, packaging, and other supplies.
• Assist with receiving, organizing, labeling, and storing food and restaurant supplies.
• Help maintain proper food handling, sanitation, and temperature-control standards.
• Assist servers, cooks, hosts, and other team members when additional support is needed.
• Respond to routine customer questions and communicate concerns to management.
• Help identify supply shortages, equipment concerns, or operational issues.
• Assist with opening, closing, cleaning, and routine restaurant procedures.
• Follow company policies, food safety requirements, and workplace safety procedures.
• Support the team in maintaining efficient service during high-volume periods.

Qualifications

• Previous restaurant, food service, hospitality, or customer service experience preferred.
• Strong communication and teamwork skills.
• Friendly, professional, and customer-focused attitude.
• Ability to work efficiently in a fast-paced restaurant environment.
• Strong attention to cleanliness, organization, and service quality.
• Ability to multitask and prioritize responsibilities during busy periods.
• Basic understanding of food safety and sanitation practices.
• Ability to follow restaurant procedures and operational standards.
• Reliable, punctual, and dependable.
• Comfortable standing, walking, bending, and moving for extended periods.
• Ability to learn different restaurant stations and responsibilities.
• Willingness to assist coworkers and contribute to a team-oriented environment.
• Flexible availability, including evenings, weekends, and holidays as needed.

About the Company
Cheddar's Scratch Kitchen is a restaurant focused on quality food, attentive hospitality, and a welcoming dining experience. The restaurant emphasizes fresh preparation, efficient operations, teamwork, cleanliness, consistent service standards, and customer satisfaction.

Pay: $20.00 - $25.00 per hour

Expected hours: 35.0 per week

Work Location: In person