Restaurant Receptionist

Overview

We are looking for a friendly, professional, and welcoming Full Time or Part Time Restaurant Receptionist / Host to be the first point of contact for our guests. The ideal candidate will have a warm personality, a big genuine smile, excellent communication skills, and a passion for providing outstanding hospitality.

As a Restaurant Receptionist, you will be responsible for welcoming guests, managing reservations, answering telephone calls, assisting with guest enquiries, and helping to create a smooth and enjoyable experience from the moment guests arrive.

Previous experience working with OpenTable or a similar restaurant reservation system is a strong advantage

Duties

• Warmly welcome and greet guests with a big smile and positive attitude.
• Manage reservations, bookings, and walk-ins.
• Use OpenTable to manage reservations — experience is a plus.
• Answer telephone calls professionally with excellent phone etiquette.
• Assist guests with enquiries, special requests, and seating.
• Communicate effectively with the front-of-house team.
• Maintain a professional and welcoming reception area.
• Deliver excellent customer service and create a great first impression.
• Report to and support the Reception Manager as required.
• Answer emails in a professional manner

Requirements

• Previous restaurant, hospitality, reception, or customer service experience.
• Excellent communication and telephone skills.
• Friendly, confident, and well-presented personality.
• Ability to work calmly in a busy environment.
• Reliable, organised, and a strong team player.
• Flexible with working hours, including evenings and weekends.

Pay: £13.00-£16.00 per hour

Expected hours: 20.0 – 40.0 per week

Work Location: In person