Restaurant Receptionist │ Ninetta

About the Role

We are looking for a friendly and organized Receptionist to join our team at our casual Italian restaurant. As the first point of contact for our guests, you will create a welcoming atmosphere while managing reservations and seating arrangements efficiently.

The Job:

• Greet and welcome guests with warmth and professionalism
• Manage reservations, seating, and guest flow using SEVENROOMS system
• Coordinate with the service team to ensure smooth table turnover and guest satisfaction
• Handle guest inquiries via phone, email
• Assist with walk-in guests and waitlist management during peak hours
• Maintain a clean and organized front desk and entrance area
• Support restaurant operations and administrative tasks as needed

What You Need:

• Fluent in Chinese (Cantonese and/or Mandarin); basic English communication skills preferred
• Proven experience using the SEVENROOMS reservation system is required
• Strong interpersonal and communication skills
• Positive attitude, attention to detail, and ability to multitask in a fast-paced environment
• Previous hospitality or F&B experience is a plus but not required (training will be provided)

We offer:

• 2 days off per week
• Employee discount to be used across the Group’s outlets
• Staff meal
• Uniform cleaning
• On-job training and opportunities for growth
• Medical insurance
• Yearly performance bonus
• Competitive salary

If you are interested to apply for the above positions, please click apply and share your resume with your CURRENT and EXPECTED salary with us.

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you!

We are an equal opportunity employer. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.