Restaurant Server

Description:

The Sutter Club was founded in 1889 and is the second-oldest private club in the state of California. The Club moved to its present location at 1220 9th Street in 1930, and continues to thrive as private social club one block from the State Capitol. We provide a sophisticated, inviting gathering place for Members, their families and guests to enjoy comradery, honored traditions, fine cuisine and unrivaled service.

The Sutter Club is hiring Servers to work part-time during lunch service in our onsite restaurant Monday through Friday, typically from 10:30 AM-3:00 PM. Ideal candidates for this position would have experience working in fine dining, and would have exceptional customer service skills and be a team player.

Reports to: Director of Operations; Grill Supervisor.

Supervises: No supervisory duties are included in this position.

Classification:

Education and/or Experience

• High School Diploma or GED is required.
• The ability to read, write and execute basic math skills.
• Experience in fine dining, including with multiple courses and wine service, is required.
• Excellent customer service skills are required.

Job Knowledge, Core Competencies and Expectations

• Knowledge of all menu items, preparation methods, ingredients, garnishes and wine list.
• Knowledge of Point-of-Sales (POS) systems and able to enter orders accurately into POS.
• Ability to execute all service types (i.e., Russian, French, American, buffet, etc.).
• Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
• Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

Provide excellent service to members and guests in onsite restaurant.

Job Tasks/Duties

• Performs opening and closing side work.
• Provides immediate attention to all members and guests upon seating them.
• Takes food and beverage orders and enters into POS system accurately, including coursing.
• Serves food in specified section and assists other servers with running food and drinks as needed.
• Pours and refills wine, coffee, water and other beverages served with and after the meal.
• Clears soiled dishes as needed.
• Cleans all assigned work areas in kitchen and banquet areas.
• Advises supervisor of any Member or guest complaints as soon as they occur.
• Assists in bussing and resetting tables, as needed.
• Attends staff meetings, including pre-service (line-up) sessions.
• Consistently follows all food safety-related requirements.
• Completes other appropriate assignments made by the Director of Operations and Grill Supervisor.

Requirements:

Licenses and Special Requirements

• Must possess Food Handlers certification and Responsible Beverage Service certification, or must be obtained before first work shift.
• Must be of legal age (18) to serve alcoholic beverages.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid, and noisy environment.

Benefits

The Sutter Club's Banquet Servers are represented by UNITE HERE Local 49. Therefore, our employees working at least 60 hours per calendar month qualify for the rich benefits package that is available upon completion of a 90-day probationary period. Some of the benefits that are offered to our employees include:

• Employer paid Medical, Dental, and Vision Insurance for the employer and minimal premiums for spouse and/or dependents
• Pension
• Voluntary Supplemental Life and AD&D Insurance
• Voluntary Short-Term Disability
• Company-provided uniforms
• 7 Paid Holidays
• Up to 40 hours of vacation accrued within the first 12 months of employment
• Sick Leave in addition to state-mandated sick leave

Service Charges

All union-represented staff receive a share of the services charges pool. The pool is distributed based on job area and hours worked in a given pay period.

The Sutter Club is a drug-free workplace and Equal Opportunity Employer. Employment decisions are made without regard to race, color, ancestry, national origin, religion, creed, age, disability (mental/physical), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or reproductive health decision-making. We consider qualified applicants with arrest and conviction records in accordance with the Fair Chance Act of 2018.